Avaliações (75)

Classificação geral
4,8
Número por nível de avaliação
  • 96% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
22 de junho de 2022

Absolutely loved working with the Kno team to get this set up. In my opinion post purchase surveys are THE most important data you can collect. Previously we were just doing a simple "how did you hear about us" but once you get someone filling out the survey, they are pretty much happy to follow along through all the additional questions. The extra data is vital to maintaining product market fit and getting insights into the current mood of the customers

Sozy
Estados Unidos
6 dias usando o app
29 de agosto de 2022

We've only been using the app for a few days and have already received very good insights into the customer journey. Highly recommended app!

Five Skincare
Suíça
5 dias usando o app
Data de edição: 17 de fevereiro de 2023

The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"

VRTX JAPAN
Japão
Aproximadamente 1 mês usando o app
KnoCommerce Inc deixou uma resposta 26 de fevereiro de 2023

As you are probably aware we've reached out to try to resolve this for you, so at this point I'll just respond here. :)

Landon and I discussed - this wasn't well worded, and for that we apologize.

What we were trying to communicate is that we're rebuilding the Shopify tagging integration, and it will be re-launching in March 2023. We don't have an exact date yet, but it's coming in March 2023.

If you'd like to try to resolve this, we'll be here to serve you.

In the meantime, I wish you and your business all the best!

Jeremiah
KnoCommerce CEO

24 de junho de 2023

Excellent app. Does everything I need and doesn't charge the moon for it. Clean layout. Very well made and very easy to use. Great stuff

Stahlcar Scan Tools
Nova Zelândia
Aproximadamente 22 horas usando o app
23 de maio de 2022

I use Kno to help segment our new vs. existing customers and use it as intel for what new products to add. Something my team and I review every week. If you aren't surveying your customers you are missing out on critical insight right in front of your nose.

Bull and Cleaver
Canadá