KNO Post Purchase Surveys

An agency we work with recommended this app and we've been using it for about a year. Super simple to set up and we get great data. Their support is beyond excellent... shockingly good! What more could you ask for?

KNO isn't just a shopify app I like using ... it's a non-negotiable to have on our store.

This is especially the case for us because we have a long consideration window, so while the lot MTA click data we get from our attribution tool is helpful, it's not the end-all story to inform our first touch channel efficiency.

KNO has helped us understand our media mix, consideration lag, who people are buying for, and much much more. And I still feel like i've only tapped into 15% of what this tool is capable of.

And on top of that, their customer success team is incredible. They don't only help you use the tool to implement ideas we bring to them, but they also bring strategic ideas to us.

Overall, great tech and great support.

I HIGHLY recommend KNO!

Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough.
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KNO is easily the best value app on the Shopify store. We get so many insights from our customers through various post-purchase surveys, NPS, and general surveys with our customers timed across their journey. These insights govern many of the decisions we make daily. KNO is a must-have for every Shopify brand.

i've been in ecomm for a while (scaling brands from $5m to $300m) and just got introduced to kno. it's hands down the easiest to use survey tool i've experienced, with seamless placement post purchase in shopify, a great standalone experience for any survey you'd want to conduct, allows you to direct customer to review products, effortlessly sends attributes back to klaviyo to automate followups. you have no excuse to not get feedback from your customers when tools like this are out there.

An excellent product with even more excellent service. I enjoy working with the Kno commerce team every day. The information their surveys enable drive so much of our marketing and knowledge.

Great app overall - Easy to set up in minutes and works perfect in checkout

The Knocommerce tool and team are amazing. We're able to grab valuable insights in a dynamic way. My favorite part is how customizable it is with the way that it integrates with Shopify and pulls in customer data - we've been using it for post-purchase and for surveying our customers. It even allows you to give dynamic coupon codes seamlessly!

The best app out there for post purchase surveys, top tier customer support and features.

A huge help for attribution and tracking where our customers come from.

Can't believe we didn't install this on day one - fascinating insights coming in so quickly. I also appreciate the support; we've received a lot of guidance on setup and best practices during our onboarding.