KNO Post Purchase Surveys

We had unorthodox needs for our post purchase survey and found Kno to be the only option that allowed us to create the survey we wanted and the reporting we needed. On top of that Jeremiah gave us hands on advice and support to make the whole process seamless. Would recommend and continue to use now for over 6 months.

Kno is great — helps to answer some of your tougher questions as you scale. Reliable team & support. Definitely recommend :)

Kno has been a game-changer for us in so many ways. An attribution indicator, product development idea generator, and has already driven ROI through triggered Klaviyo flows.

Incredible app, incredible support and overall a lifesaver to us in a post-IOS update world. I have been using it for a while now and have found the team's support incredible.

In the post ios14 world - you need a post purchase survey to see where you customers are coming from. After testing a couple - Knocommerce was the clear winner. Great tool and the dev team is very helpful/responsive.

I've found KnoCommerce to be an incredibly helpful, effective, and affordable post-purchase survey tool! The customer support is also top-quality; Jeremiah and Landon in particular have not only helped me on calls when a tech issue arises, but have also helped me with strategic decisions in terms of setting up my post-purchase survey. Thank you KnoCommerce team!

I love this platform. It's great for collecting first party data and seeing how that changes over time or by channel. The support is some of the best I've experienced as well.

A vital app for any bootstrapped or data-driven company.

Installed this app before we launched our site so that we could gain 1st party data and insights from our first purchase. One of the best we've made to date. Knowing the discovery channels, how long they knew about our brand before purchasing, and why they nearly didn't buy has helped us make better planning, financial, and marketing decisions.

Customer support has been outstanding, and built in automation has saved us hours of time. One example would be: Having a few customers using "other" and typing in Reddit as the discovered channel in our survey. We added Reddit as its own checkbox and all of our previous survey data automatically updated to reflect Reddit as the selection, no longer "other".

Very happy with the app and the support from the team. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

Kno is a powerful tool for understanding your customers better. I've enjoyed using it for the last year or so after switching another tool that just didn't have as many features like multiple form questions. No regrets here!