KNO Post Purchase Surveys

i've been in ecomm for a while (scaling brands from $5m to $300m) and just got introduced to kno. it's hands down the easiest to use survey tool i've experienced, with seamless placement post purchase in shopify, a great standalone experience for any survey you'd want to conduct, allows you to direct customer to review products, effortlessly sends attributes back to klaviyo to automate followups. you have no excuse to not get feedback from your customers when tools like this are out there.

Very helpful in helping us understand where our are customers are coming from--would highly recommend for attribution

Kno gives us incomparable insights into the true sources of our new customers. Instead of relying on GA or complex attribution tools, Kno lets us simply ask our customers where they first heard about our brand. We're already adjusting our marketing campaigns to double down on what's working. Epic app with a refreshingly simple UI.

The best post-purchase survey app on Shopify! The customer team is very helpful and it is very complete.

Quick and seamless to install, amazing customer service, and valuable insights immediately. Highly recommend.

We are a small e-commerce business and have been using just one form on the thank you page (free version for now) and it's been great. Integration was straightforward and it's working effectively as expected and all for free, in the future, if we need more forms, we will opt for the premium version. Thanks, developer, good work!

Super helpful insights that I would never have otherwise

We identified a big youtuber who was posting about us that we otherwise would have never discovered simply bc Kno was there asking

This tool has been extremely beneficial for tracking acquisition! It was definitely provided key insight into how are customers are finding us. Jeremiah was very helpful with implementation and continuously provided support when needed.

Works well and provides information where customers come from - about 50% of our customers take the survey.

This app is excellent, and the customer support is even better! I switched from grapevine to the app and it is soo much better. I also was having some trouble understanding and within a couple minutes I was on a google meet with someone who was extremely knowledgeable to help me! 11/10 reccomend.