評論 (78)

整體評分
4.7
各級評分數量
  • 95% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2025年3月5日

With Kno we're able to *easily* gather actionable insights directly from our customers; solving pain points, enriching their data, and understanding attribution. I Kno these guys will continue to innovate for brands seeking to hear directly from their best critics & fans! The team are incredibly supportive and we're grateful for this partnership :)

David's Cookies
美國
使用應用程式 3個月
2024年10月21日

Incredibly useful. There is no better source of truth than your own customers and KNO does it in a clean and customizable way. And if you ever have questions, they're great at helping you figure out how to do what you want to do. Great tool!

autobrush®
美國
使用應用程式 1年多
2024年8月9日

I had wonderful support from Louise on their team in getting our account up and running. We're loving using Kno to garner data on how our customers heard about us. Simple solution to the matrix that is marketing attribution! Thanks Kno!

For Days
美國
使用應用程式 2年多
2024年10月31日

Knocommerce has been a huge asset to our business in understanding what drives purchases from new and returning customers. The audience filter also enables us to understand how this differs from market to market, would recommend!

Adanola
英國
使用應用程式 4個月
2024年12月2日

Unbelievably responsive team. They set us up the week before black friday, head of CS was on calls with us right before Thanksgiving. Can't think of a smoother implementation. One of my favorite if not favorite SaaS providers to date.

birddogs
美國
使用應用程式 11天
2025年7月17日

keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.

The Better Cat
德國
KnoCommerce Inc 已回覆 2025年7月18日

Hey there! Apologies, we had a bug yesterday that caused this annoyance. It's fully resolved, but I'm very sorry. :(

In terms of response time, our team is based in the Americas so looks like that timezone difference got us. Emailing you to get you into Slack!

2024年10月31日

So far so good. Easy to use and effective way to learn more about our customers.

Wilt-Pruf Products
美國
使用應用程式 15天
2024年6月7日

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.

The best part? You'll gain major insights from post-purchase surveys.

Ambler
加拿大
使用應用程式 大約2年
2025年1月2日

great, helpful, informative.

Harmon Discount
美國
使用應用程式 14天
2024年6月7日

Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.

Tumble
美國
使用應用程式 大約1年
KnoCommerce Inc 已回覆 2024年6月8日

Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :)

-Jeremiah