KNO Post Purchase Surveys

KNO Post Purchase Surveys

Free plan available. 7-day free trial.
Rating (4.6)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive feedback for informed marketing decisions to grow your business.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive feedback for informed marketing decisions to grow your business. more
  • 5 min setup with 30+ full survey templates and dozens of pre-built questions.
  • Use logic flows for in-depth analysis and actions to boost customer engagement.
  • Attribution reports & analyses to better understand ad performance.
  • Target surveys to customer segments with data filters for better analysis.
  • Integrates with top platforms and offers data dispersion via REST API.

Pricing

7-day free trial

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119/month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

Pro

$299/month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119/month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

Pro

$299/month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

67 reviews

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 7, 2024

We've been using Kno for about 6 months and are huge fans. Easy to set up, intuitive to use, great support, and an even better product. It has quickly become one of our most used Shopify apps! :)

maude
United States
7 months using the app
April 19, 2024

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

Cozy Earth
United States
12 months using the app
January 31, 2024

Everything about this is easy to use. From building to reporting on surveys, it's intuitive and effective. We are very happy - KNO makes learning about our customers experiences a breeze!

CORKCICLE.
United States
10 months using the app
December 14, 2023

We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.

Kizik
United States
Almost 2 years using the app
April 15, 2024

We were promised a full refund, as we decided not to continue with the trial. Customer support is non responsive. Would not recommend using this app to others. Empty promises. Stay away.

Ananta Stones
United Kingdom
15 days using the app

About this app

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Built by KnoCommerce Inc

About KnoCommerce Inc

4.6 average rating

4 years building apps for the Shopify App Store

8 The Green, Ste A, Dover, DE, 19901, US

Support

Send a message

hello@knocommerce.com

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