KNO Post Purchase Surveys

KNO Post Purchase Surveys

Free plan available. 14-day free trial.
Rating (4.8)
Reviews

About this app

Launched

October 19, 2020

Languages

English

Integrates with

Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Scale your ads and grow your business with dynamic post purchase surveys and powerful analytics.

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions.

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions. more
  • 5 min setup with 30+ full survey templates, and dozens of pre-built questions.
  • Sophisticated logic flows and "actions" to push customers to deeper engagement.
  • Benchmarking and attribution modeling to better understand ad performance.
  • Audiences & templates for customer cohorts based on survey and order data.
  • Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.

Pricing

14-day free trial

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 12 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$99/month

  • Everything in FREE...
  • 3 Surveys
  • 10 Audiences
  • 12 Questions/actions per survey
  • Actions
  • Survey links
  • Benchmark
  • API, Triple Whale, Peel, Klaviyo

Pro

$249/month

  • Everything in ANALYST...
  • Unlimited Surveys
  • Unlimited Audiences
  • Unlimited Questions/actions
  • Dedicated slack channel

Accelerator

$25/month

  • Everything in ANALYST...
  • $25/month for stores with < 100 monthly orders.
  • $50/month for stores with < 300 monthly orders.

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 12 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$99/month

  • Everything in FREE...
  • 3 Surveys
  • 10 Audiences
  • 12 Questions/actions per survey
  • Actions
  • Survey links
  • Benchmark
  • API, Triple Whale, Peel, Klaviyo

Pro

$249/month

  • Everything in ANALYST...
  • Unlimited Surveys
  • Unlimited Audiences
  • Unlimited Questions/actions
  • Dedicated slack channel

Accelerator

$25/month

  • Everything in ANALYST...
  • $25/month for stores with < 100 monthly orders.
  • $50/month for stores with < 300 monthly orders.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

46 reviews

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 7, 2023

A vital app for any bootstrapped or data-driven company.

Installed this app before we launched our site so that we could gain 1st party data and insights from our first purchase. One of the best we've made to date. Knowing the discovery channels, how long they knew about our brand before purchasing, and why they nearly didn't buy has helped us make better planning, financial, and marketing decisions.

Customer support has been outstanding, and built in automation has saved us hours of time. One example would be: Having a few customers using "other" and typing in Reddit as the discovered channel in our survey. We added Reddit as its own checkbox and all of our previous survey data automatically updated to reflect Reddit as the selection, no longer "other".

Rowdee
United States
Time spent using app: 9 months
April 20, 2023

Very happy with the app and the support from the team. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

the Crate Lab
Sweden
Time spent using app: 7 months
March 12, 2023

KnoCommerce has been brilliant since we moved over from another survey tool. The support has been amazing from a technical and strategic aspect. The insights provided are invaluable. Highly recommend!

Public Desire UK
United Kingdom
Time spent using app: 3 months

About this app

Launched

October 19, 2020

Languages

English

Integrates with

Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Built by KnoCommerce Inc

About KnoCommerce Inc

4.8 average rating

2 years building apps for the Shopify App Store

Support

Send a message

hello@knocommerce.com

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