Get customer demographics
Get gender, marital status, age, income, and location of your customers.
Get customer interests
See what your customers are most interested in.
Get customer behaviours
Understand when the customers are visiting your store (time of day).
About Know Your Customer
Please note: This application currently is designed primarily for stores with US customers. Also, if your store has fewer than 50 customers, your experience will be limited.
Know Your Customer Uses
As an online store owner, you try to find innovative ways to make your business profitable and successful. It is often hard to understand who your customer really is. * Google Analytics makes you jump through hoops to produce customer-related analytics. * Shopify collects basic customer information like name and billing address. * Neither provide a full picture of who your customer really is.
Know Your Customer simplifies this process. Once you install the app, you will have all the details about your customers at your fingertips. This data will make it easier for you to tailor your offerings to suit your customers' interests and tastes.
Once you understand your high-value customers' demographics (their gender, age, profession, etc.), you can: 1. Modify your website 2. Design new products 3. Customize your promotions 4. Experiment with new advertising strategies
Customers from different age groups or genders may have different product preferences. Know Your Customer identifies the strongest group of customers, which you can use to tune your website messaging and marketing communications.
Time of Day Analysis
It is important to know what times and days are best for the shoppers on your store. Armed with this information, you can schedule your social media and advertising campaigns to get 30% higher returns.
Your store's success varies by location. Different regions have different product preferences. It is very important to understand if location factors are involved in your store's adoption. Know Your Customer provides you a simple and powerful map that shows the top metro areas for your store.
Elemental reports – customer gender, location (US metro area-level), and time-of-day analysis. Free for all stores.
Free reports + advanced reports: age, income, interests, marital status, and education. For stores with orders between 0 and 10,000.
Free reports + advanced reports: age, income, interests, marital status, and education. For stores with 10,000 or more orders.
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
More Natural Healing
Having the same issues as another user; this app is not calculating the number of customers correctly... at least on the FREE version... it claims XX amount of orders and Shopify shows more. I'm not willing to bump up if the FREE one isn't showing correct numbers...
Two In The Shirt
The numbers don't add up, shopify says I have a certain amount of orders and know your customer tells me a totally different amount from my shopify report, plus I see alot of orders from the mid west and know your customer is only highlighting major cities so with that being said the plugin is not a keeper for me!
Great overview of the store customers!