Koin Store Credit & Rewards

Koin Store Credit & Rewards

Reviews (134)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    130
  • 2% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants find this app valuable for boosting customer loyalty and repeat sales with cashback and store credit features. It's praised for easy setup, seamless Shopify integration, and translation support. Customization options like post-order cashback and POS compatibility enhance its versatility. The app runs smoothly and is lightweight, with responsive support. Merchants appreciate its free availability, offering significant value without extra costs.

January 4, 2026

really poor support alot of bugs

Ella Zaneta
United States
16 days using the app
Koin replied January 5, 2026

Hi team,we’re truly sorry for the frustration.

Your message reached us outside our support hours, so our response took a bit longer than usual.

Regarding the issue you mentioned about the “pending” status, I’d like to clarify that this is expected behavior. It occurs when orders haven’t been fulfilled yet and is designed to ensure transactions are processed at the correct time. That said, if this doesn’t match what you expected, we’d be more than happy to help review and adjust the logic with you.

We’d really appreciate the chance to continue the conversation and support you properly. We hope to hear from you soon.