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Koongo offers many possibilities for managing marketplace integrations, but our recent experience with the bol integration was frustrating.
A repricer that was set to Monitoring Mode turned out to still block updates to our active offers due to MinimumPrice errors. As a result, an important change to our delivery promise was not correctly sent to bol. For a small business without its own IT department, hidden technical dependencies like this are extremely difficult to identify.
It also took some time before support focused on the actual issue. Eventually, Pavel identified the cause, disabled the repricer, and ensured that the synchronization worked correctly again. He certainly deserves credit for resolving the issue.
My main recommendation for Koongo is greater transparency. Features in Monitoring Mode should not block critical updates without a very clear warning. Issues that can affect seller performance or even the status of a marketplace account should be flagged proactively and much more visibly.
Koongo is a powerful platform with good technical support once the right issue is identified, but usability, transparency, and error reporting could be significantly improved for small businesses.
10/10 fast communication, good software
Tried there system and could not remove all the errors, so hired a freelancer and they still could not solve the problem. Did not get a trial and they took a months fee from us said they would refund our money then said no chance of A REFUND.
So would NOT recommend this system unless you want to waste money and time.
We’d like to clarify that we reached out several times to assist you with the OnBuy integration, but unfortunately did not receive a response from your side. We can also confirm that a new trial was granted and the requested refund was issued.
Our team remains fully available to support you with OnBuy, including complete product feed configuration and order synchronization via API. We’re ready to guide you step by step to ensure a smooth and successful setup this time.
Koongo is currently one of the best integrators on the market. Their support, especially Raül is excellent and very helpful. I definitely recommend it.
We’re continuously working on improving our integrations, and there are new enhancements for Mirakl marketplaces coming soon. More updates to follow shortly.
Super netter Support der einem bei Problemen hilft!
Quick and helpful assistance is something we always aim to provide so users can keep their integrations and marketplace connections running smoothly. Your feedback is truly appreciated!
Koongo has proven to be the ideal tool for managing and publishing my existing catalog on Amazon. The system provides extensive filtering options, excellent control over pricing rules, and a workflow that feels both efficient and reliable. Before switching to Koongo, I tested other apps such as CedCommerce, LitCommerce, and Codisto — none of them came close. Koongo truly stands in a higher league.
The support has also been exceptional. Pavel, in particular, has followed me with professionalism and remarkable responsiveness, making the whole setup process smooth and problem-free. Absolutely recommended!
Really good to hear that Koongo is working well for managing and publishing your Amazon catalog, and that the filtering and pricing controls are giving you the flexibility you need.
Amazon integrations are constantly evolving, so we keep adding new features and improvements to make even complex setups as straightforward as possible.
Koongo is the perfect solution for listing existing products on Amazon. The platform offers a wide range of filters, great flexibility for pricing strategies, and an overall smooth and intuitive workflow. I had previously tried other integrations like CedCommerce, LitCommerce, and Codisto, but Koongo is on a completely different level — truly another category.
Great to hear that Koongo is helping you manage your Amazon listings smoothly and that the flexibility and workflow are making a real difference.
We’re especially glad the platform stands out compared to other solutions you’ve tried, particularly with the newer Amazon SP-API requirements for creating products and listing offers.
Thanks again for your trust and support.
Koongo is the perfect tool to generate feeds for different channels. The setup is easy an the Support is just great!
Great to hear that Koongo makes it easy to create product feeds for multiple channels and that the setup was smooth. Thanks for sharing your feedback.
A really good onboarding process with a lot of qualified help from the support team. Thank you very much for guiding us through this.
Getting everything properly set up from the beginning is important for making the most of Koongo’s features and integrations. We appreciate your feedback.
Good app with many functionalities and first-class customer service
Glad to hear that you find the app feature-rich and that the customer service has met your expectations. Providing powerful tools, such as
advanced filtering, conditionals rules or AI mapping, together with reliable support is exactly what we aim for.
