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We had some trouble getting the app to work. But support helped and now it works. Thanks.
We know starting with new software can take a bit of getting used to, especially with more complex marketplace setups. We always aim to keep things as simple as possible.
Good to hear our support team was able to help get everything up and running.
using the app is a little bit confusing and I think it needs better UI. However, Customer service is really fast and efficient. Raul Navarro is very very helpful and super polite. I am still in the beginning stages of using Koongo but so far so good.
We understand the UI can feel overwhelming at first, as Koongo provides many features and resources. We’re continuously working on improving the interface and overall user experience, and our support team is always available if you need assistance.
App that works pretty fine. They really help making every development necessary on their side to optimise the connection between brand-marketplace as much as possible.
We appreciate your feedback. It’s great to know the app is performing well for you and that the efforts to improve the connection between your brand and marketplaces are making a difference. Thank you for sharing your experience.
Finora posso recensire l'assistenza chat: ottima anche se l'orario per usufruirne è un po' ridotto. la App sembra ottima ma l'ho installata solo ieri.
We hope the app proves just as helpful as you continue using it and exploring its features for managing feeds and marketplace connections. Your early feedback is much appreciated.
very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.
I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.
Thanks for your review. We're now working on several improvements to make filtering, conditions and product data transformation much easier, it will be released pretty soon!
