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One of the best application for integration tried recently
Great support from Raul, he is very helpful and quick on solving problems
Setting this up isn't too difficult. I did need assistance at one point due to missing the fact that I had selected SKU, but don't use SKU in my shopify store. Koonga support was extremely helpful in assisting with locating the issue and it was a quick fix. Within minutes the products were showing in our product list on the marketplace. I really do like the ability to filter product out based on vendor or whatever you choose. Overall good app... would like to see additional marketplace integrations in the future.
Il supporto clienti è il top! Carlos ha una soluzione per ogni problema e se non la trova se la inventa! Raccomandato!
We have wasted literally hundreds of hours trying to get this app to work on our own and with their help. It sets up OK but the product filters and category mapping keep changing over time on their own. This is a huge problem if you have automatic downloads to your merchant center. They did assign an agent to our problem but they could never figure it out. Today, rather than spending my time redoing all our feed filters and category mapping again, I am looking for a new app.
We regret to hear about your experience. The app does not change filters or any mapping automatically. We can investigate further to determine what triggered the modifications, please reach out if you'd like to re-connect your store to Koongo.
It takes a bit to get the know the tool. Once onboard, the tool is really simple to use! When you get stuck, there is a great support to cover you!
A really good onboarding process with a lot of qualified help from the support team. Thank you very much for guiding us through this.
Great service, they really help out if you struggle with the feed connection! Fast reply and friendly
Great service by the support team. It was for me new information, but he truly helped me getting my webshop connected. Thank you
Super application! Dès qu'il y a une erreur, le support est réactif! Personnalisation en fonction des besoins. SAV au top réactif et professionnel!!
Extremely easy to use, very reliable and relatively cheap compared to commission based integrators. It is extremely helpful in generating feeds quickly and once set up all new products are automatically added. Great customer support too!