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Setting this up isn't too difficult. I did need assistance at one point due to missing the fact that I had selected SKU, but don't use SKU in my shopify store. Koonga support was extremely helpful in assisting with locating the issue and it was a quick fix. Within minutes the products were showing in our product list on the marketplace. I really do like the ability to filter product out based on vendor or whatever you choose. Overall good app... would like to see additional marketplace integrations in the future.
Best app! Use it, it gets you sales!
Very useful app, easy to use with a great support service.
Raul helped me massively with my initial set-up and I look forward to working with Koongo going forwards. Thank you!
Die App ist zwar nur auf Englisch und am Anfang etwas unübersichtlich der Support ist aber sehr engagiert einen zu unterstützen und die Probleme zu lösen.
Insgesamt kann ich die App trotzdem empfehlen und hoffe das es sie auch bald in deutscher Sprache geben wird.
Poor help to set up this app! Why pay when you have to struggle to set it up? when I pay for a service I expect 99% of the problem solved, but with this up I feel like am putting 95% of work!!! I wouldnt recomend this app. Sorry guys.
When you offer a service to merchants like us make sure you have done all the hard work and charge all you want within reason. I give this 1/10.
Also when you list a contact number make sure you are available. I sens a chat and email message and offered to call using my phone or via Skype and was told we don't use Skype or make calls!
Here is the conversation below:
Raul Navarro
8:29 PM (3 hours ago)
to me
Hi Al,
We do not offer support via Phone or Skype call, sorry for that. Regarding your submission issue, for Cdiscount you'll have to use their online seller interface and perform a bulk upload with the generated data feed file as we're not currently offering API connection with Cdiscount. For Priceministe, the same, you can use the generated data feed file to perform a bulk upload via the priceminister merchants interface too. We're working to extend the API connection to other channels, including Priceminister and Cdiscount.
Please, let us know if you need further assistance.
Best regards,
Raül Navarro
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Koongo® - Feed Marketing Tool
Web: http://www.koongo.com/
Twitter: https://twitter.com/koongoexport
LinkedIn: http://www.linkedin.com/company/koongo
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Ticket Details
Ticket ID: WJO-947-33050
Department: Koongo as a Service issues
Type: Issue
Status: Waiting for customer
Priority: High
Helpdesk: https://support.koongo.com/index.php?
I was dealing with Pavel and he is an absolute credit to Koongo, guided me through everything and made it all easy. Such a fantastic app and such a great help for my store.
I have selected the app to scale my business and save time. I am in the first days of implementation and what I see is very promising. On top of the quality of the platform the customer support is excellent.
Even though I was eventually not even able to set up my Bol.com store yet. Josep went above and beyond to help me set things up. They even offered me a new free trials once the actual shop is activated. Great service!
I am not trained in this by no means and I count of the professionals to iron out all the difficult parts which you are doing Thank you for your help This App is complicated but will generate the results my products needs for sure