Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to integrate with various marketplaces and create custom feeds, notably Amazon Fulfilment by Merchant and Zalando. Despite some initial complexities, the customer support team is praised for their excellent service. The app is appreciated for its reliable and efficient syncing of stock and prices, and its ability to aid in business expansion.

August 2, 2018

very very accurate customer service.
Some connection was not set uip corretly by us but they helped us really really good!

Myxlshop
Hong Kong SAR
7 months using the app
May 27, 2021

Perfect app for integration with other platforms! Support is also very helpful. Kudos to you, keep up the good work!

EV Plug Europa
Netherlands
7 months using the app
August 23, 2022

We use the Koongo app to sync FBR stock and orders from Bol.com with Shopify. The app and the different feeds can be a bit confusing at first glance. But the support is great and through this support everything worked first time. For our use case, a very good app.

AZ-Delivery
Germany
7 months using the app
Edited November 20, 2021

The app works fantastic. Rally big tool. And, amazing support, even in Czech language, which is simply perfect. I recommend absolutely. Thank you!

perdonahome
Czechia
6 months using the app
February 4, 2021

We switched over to Koongo after having a horrendous experience with Shopify's own Amazon sync app. I can't express how truly great of an app it has been. It takes a little bit of sitting down and understanding to learn your way around the app, but is worth it in the end as everything syncs perfectly and thoroughly now with our Seller Central account. I'd like to especially give props to Raul, your support team member. Whenever there is a hiccup he is quick to fix it. He has helped us through thick and thin solve our issues and always responds in a timely manner - even going above and beyond to provide advice on issues that sometimes are slightly beyond the realm of Koongo. Overall I would highly recommend this app to anyone that runs a Shopify and Amazon store that wants flawless inventory sync. 5/5.

Striker Brands
United States
6 months using the app
July 2, 2018

I was spent lot of time with compare for the best feed tool - Koongo win! Thank you very much!

Chcifusky
Czechia
5 months using the app
October 25, 2021

We use this app to sell on Amazon. As we are not very technical we did need support for the whole set-up. For us the chat support was not sufficient, so we ended up having a support call, which worked wonders for us. Once set-up it has worked to perfection. All the best, the COAX Copenhagen Girls

COAXcopenhagen.com
Denmark
5 months using the app
July 14, 2022

We discovered Koongo and we must say that we can no longer do without it. Very versatile application and adaptable to the needs of the business. The customer care and help we have received from the team has been absolutely exceptional. Great!

eye-oo.com
Italy
4 months using the app
November 1, 2018

I really don't know what I would do without this APP. this app deserve 10 starts not just 5. that app is a must you would be crazy not to get this app. love it and made in heaven.

National ProAV
United States
4 months using the app
May 7, 2020

Great support and amazing app for synchronizing your products to different channels!

Would recommend for any store.

Mobilebirds
Netherlands
4 months using the app