Overall rating
4.1
Counts per rating level
  • 78% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 15% of ratings are 1 stars
April 19, 2023

very poor support and not able to copy products from shopify store as well plz help here and imporve the app

Uboric
United States
Time spent using app: 3 months
April 18, 2023

In the description it says:
"Kopy is an app that allows you to copy easily products from *any store* to your store in 1 click."
and
"Copy & import products from *any store* in 1 click."
This is unfortunately not true. It should say "from any Shopify Shop".
Especially with the extremely short testing period of just one day, you will not have much time to discover that "error"...
So, unfortunately not suitable for us at all. Time waisted.

Bonfim
Germany
Time spent using app: 24 minutes
April 12, 2023

i cant automate with Dsers alie express, it says me inventoey not tracked... I need help, because the app is good

YEETKICK
France
Time spent using app: 16 days
Versus Labs replied April 13, 2023

Hi! We don't have the feature to activate the inventory tracking yet, you could activate the inventory tracking if you go to Products > Select products > bulk edit > Columns > select Track quantity and Continue selling when out of stock > fill the checkbox and save.

February 21, 2023

It didn't work. I thought it works for everywebsite. I tried it didnt work. I immediately deleted. It doesnt copy products from any website.

mutiro
Canada
Time spent using app: 20 minutes
Versus Labs replied February 21, 2023

Hello, Kopy is compatible with any Shopify store, Aliexpress and CJdropshipping.

Also, please reach out to us via live chat if you need help. It's unfair for us to get a 1 star review for a misunderstanding, we'd like to ask you to please reconsider changing or removing it, as we do our best everyday to improve our app and keep customers happy :)

Again, you can contact us 24/7 using the live chat, we're here to help you, if you ever need anything else you can contact us and we will do our best to solve the issues you encounter using Kopy.

Best regards
Versus Labs

February 5, 2023

Hi, I tried to cancel the subscription on the day I got it and I was told if I deleted the app it would stop the subscription but I got an email that the money was taken out. I would like my refund and the subscription to be cancelled as soon as possible.

Moira Lakes
United Kingdom
Time spent using app: About 3 hours
Versus Labs replied February 6, 2023

Hello, that's correct, in order to cancel it you need to uninstall the app from your store and it will cancel the subscription to the app automatically.

Also, we've tried to refund you but seems like you haven't been charged yet, on Shopify you get charged every 30 days or when you reach a certain amount of money in your invoice, so please make sure that the invoice that you received isn't from us. We checked internally and we can confirm that you weren't charged yet.

Also, please reach out to us via live chat if you need help. It's unfair for us to get a 1 star review for a misunderstanding, we'd like to ask you to please reconsider changing or removing it, as we do our best everyday to improve our app and keep customers happy :)

Again, you can contact us 24/7 using the live chat, we're here to help you, if you ever need anything else you can contact us and we will do our best to solve the issues you encounter using Kopy.

Best regards
Versus Labs

February 1, 2023

I want to cancel my subscription but I can't, please take action. Email: sparzaoficial@gmail.com I want an answer!

SPARZAS
Brazil
Time spent using app: 10 days
Versus Labs replied February 1, 2023

Hello, we are so sorry to hear that you want to cancel it! In order to cancel it it's very simple, just uninstall the app and you won't get charged as long as you were in the free trial. We've tried to refund you but seems like you haven't been charged yet. It's unfair for us to get a 1 star review after checking that you've used our app for almost 10 days, please reconsider changing it :)

You can contact us 24/7 using the live chat, we're here to help you, hopefully you can contact us and we will do our best to solve the issues you may've had using Kopy.

Have a great day and best regards!

January 5, 2023

its really waste of money without any value

rixsom
Morocco
Time spent using app: 10 days
Versus Labs replied January 5, 2023

Hello, we are so sorry to hear your feedback! But we never received a message from you either in our live chat or via email.

You can contact us 24/7, we're here for you, hopefully you can contact us and we will do our best to solve the issues you may've had using Kopy.

Best regards!

April 14, 2022

I have attempted to install this app on google chrome, firefox and edge and keep getting the same error saying i need to contact support due to a cookies issue

Lucky Catch Boutique
United States
Time spent using app: 1 day
February 2, 2022

Nul, nul et archi nul. Impossible d'utiliser l'application, gros bug, on me dit d'activer les cookies pour les utiliser, chose faite, mais ça ne fonctionne toujours pas. Ne perdez pas votre temps à l'installer, allez plutôt voir chez les concurrents.

partenair
France
Time spent using app: 40 minutes
Versus Labs replied March 1, 2022

Bonjour, veuillez activer les cookies tiers dans votre navigateur pour résoudre le problème et réessayer, si cela ne fonctionne pas, veuillez essayer un nouveau navigateur et effacer les cookies et le cache.

Merci,
Versus Labs

December 11, 2021

I used this app and after a while just doesn't work . 3 Emails for support no answer even after 2 weeks so i cant recommend

SYVEV
Germany
Time spent using app: 2 months
Versus Labs replied December 15, 2021

Hi SYVEV, thanks for your feedback. We replied to all the emails and the issues will be fixed this week with the 2.0 version coming out. Sorry for any inconvenience, our goal is to make great apps for all our customers.

Stay tuned and have a great week!

Best regards,
Versus Labs