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Sobre o app
Lançado
20 de julho de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Devoluções e trocasOfereça Devoluções, envio neutro em carbono e proteção contra perdas, danos ou atrasos durante o envio.
Seel é o caminho mais fácil para oferecer aos seus clientes compras sem risco: Adicione Garantia de Devolução para converter mais clientes com uma opção de devolução para itens de Venda Final; Adicione Proteção de Envio Verde para compensar as emissões de carbono e evitar custos devido a perdas, danos e atrasos no envio. Os clientes podem resolver seus problemas em apenas alguns cliques, e você pode gerenciar tudo em um Painel. Problemas pós-compra podem arruinar a impressão dos clientes sobre você. Seel protege essa relação para que eles continuem voltando!
- Aumente a conversão e a satisfação do cliente com garantias pós-compra
- Torne as entregas neutras em carbono e proteja seus pedidos de contratempos no envio
- Elimine os tickets de suporte ao cliente para venda final e reclamações de envio
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32 avaliações
Great app, it increased my conversion rate and makes my customers a lot more loyal. customer service helped me a lot and they were very helpful.
Don't recommend it. Wasted a lot of time with this, only to be dropped by them. I had 7k missing in payment refunds in 2022, it would go unnoticed if I didn't do due diligence.
Kover is totally kick ass! My sales have seen a definite increase since the Return Assurance was added. I love not having to deal with returns anymore. My customers love the flexibility that comes with opting into the Return Assurance as they don’t feel like they are stuck with purchases that would otherwise be non-returnable. Kover goes into my backend and handles the tech aspect of everything which is something I really need assistance with and that helps tremendously. Plus having this service costs me $0. It’s a win-win all around.
Increasing online orders also increased number of returns. I have been looking for a solution that could reduce financial impact to from increased number of returns. And Kover's return assurance is the best (and probably the only) solution. Adding the return assurance to our service brought huge additional benefits to our customer service. With this service, it enables customer service team to be much friendlier, since they can happily take the returns. Even if the customer didn't purchase return assurance, customer service team will have friendlier talk point, such as by saying “I will make exception for return this time, but for next time, you should purchase return assurance”. Kover team is extremely responsive, professional, and very pleasant to work with.
We use Kover for our formalwear (which is on average $400). Due to the delicate nature of our garments, we haven't traditionally been able to offer returns, but with Kover it's become so easy! A large percentage of our formalwear customers choose to add it on - it gives both parties more peace of mind. Highly recommend trying it out for your store! The Kover team is also very responsive when we have feedback!
Sobre o app
Lançado
20 de julho de 2021
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Devoluções e trocasDesenvolvido por Seel
Sobre Seel
Avaliação média: 4,2
Constrói apps para a App Store da Shopify há 2 anos
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