Kraken ‑ Login as a Customer

Kraken ‑ Login as a Customer

每月 $25。 3 天免費試用。
評分 (5.0)
評價
開發者

特色

專為您的商家量身打造
  • 可直接在 Shopify 管理介面使用

應用程式相關資訊

發布日期

2020年11月10日

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

ZenDesk, Gorgias

Simplify the login experience and provide an easy login method for visitors and migrated users.

Kraken's Login Helper feature makes filling out the login form less complicated. An effortless yet effective tool that helps clients determine if they already have an account by allowing them to check their profile information using only their email and displaying personalized messages, and immediately sending the account activation email. The procedure is especially helpful for migrations when customers do not have a password. Login as Customer feature is available only for Shopify Plus users.

Kraken's Login Helper feature makes filling out the login form less complicated. An effortless yet effective tool that helps clients determine if they already have an account by allowing them to check their profile information using only their email and displaying personalized messages, and immediately sending the account activation email. The procedure is especially helpful for migrations when customers do not have a password. Login as Customer feature is available only for Shopify Plus users. 更多
  • Improve experience by allowing users to find their profile using their email.
  • Activate accounts and display personalized messages, and send activation emails.
  • The account invitation process is completely automated by the Kraken app.
  • Custom messages are displayed during login process. Makes migrations simple!

定價

3 天免費試用

Starter

月費 $25

或每年 $250,可省 17% 的費用

  • Simplified login process
  • Custom login messages
  • Send account activation emails
  • Login as customer (requires Multipass)

Starter

月費 $25

或每年 $250,可省 17% 的費用

  • Simplified login process
  • Custom login messages
  • Send account activation emails
  • Login as customer (requires Multipass)

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。

2 則評價

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年1月20日

This App has been an absolute godsend for us. We're moving to Shopify Plus from SuiteCommerce Advanced and use NetSuite as our ERP. We have 94,000 customer accounts which were imported into Shopify.

When we had done website migrations in the past, we were able to simply tell the customer that they need to reset their password before logging. But Shopify isn't like that. The out of the box experience for the customer is very confusing:

- The customer will try to login and it says they have no account
- the customer might try to reset their password and it says they have no account
- the customer has to "create an account" enter in all their information to then get a message that they have an account and to check their email.

There is no way to explain this to a customer without confusing them.

With Kraken though, the experience is super clear and straightforward. When our customer arrives on our new website and goes to login, they only see the email field. After they enter their email kraken will check if they've activated their account and if they haven't it triggers the account activation email and informs them on what do it. SO SIMPLE SO EASY.

We're launching our website next month and the relief my customer support team got on seeing this in action was incredible. It's even better than "please reset your password".

We had a few small issues with getting Kraken setup in our theme, but I reached out to support. Evan got back to me very quickly and got everything looking beautiful. Thanks Evan!

If you're migrating customers to Shopify this app is a MUST.

Otto Frei
美國
使用應用程式 大約1年
Seapixel 已回覆 2023年1月25日

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and thrilled to learn that our support team was able to assist you.

編輯時間:2022年2月25日

If you are migrating an existing customer base, this app makes it easy to reduce friction. Normally, when migrating, you would probably send out a mass invite email to all migrated customers, which is annoying and will probably be ignored by lots of customers. When they login the next time without having read the email, they will be confused because the account seemingly does not exist. With this app, the invite email is only sent out when the customer first tries to log in again and no error messages will ever be shown, reducing friction by a lot. The support from Evan has been great! Can recommend. Edit: The ability to login after a guest checkout is even better. Great app!

The Female Company
德國
使用應用程式 大約1個月
Seapixel 已回覆 2022年1月31日

Thanks for sharing your kind & generous feedback! Amazing to hear that you would recommend us to other businesses. Please don't hesitate to reach out if we can help with anything else 🙌

應用程式相關資訊

發布日期

2020年11月10日

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

ZenDesk, Gorgias

由 Seapixel 建置

關於「Seapixel」

平均評分 5.0 顆星

已有 3 年為 Shopify 應用程式商店開發應用程式的經驗

Spyrou Lekka 4, Marousi, Athens, 15124, GR

支援服務

傳送訊息

(219) 202-8658

support@seapixel.com

開發者無法直接以繁體中文提供支援。

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