Note globale
4,4
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
4 mars 2014

AAA+++ Absolutely Awesome Customer Service, quick and prompt responses. Easy to use App, would recommend to anyone who wants to utilise reviews from other sources, like Facebook and Twitter. Thank you so much!!!!

Crochead
Australie
3 mois d’utilisation de l’application
25 janvier 2021

They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.

A Kid From The Valley - A Los Angeles Based Brand Design Studio
États-Unis
3 mois d’utilisation de l’application
21 juin 2022

The app is OK, if you can make it work without contacting tech support. My recent experience with the team has been dreadfully bad. The short version: my annual renewal failed because the app developer stores old/stale payment data, and doesn't provide any tools for customers to update it or even see it. Renewing the subscription requires getting sent a secret URL to a page that can't be accessed via Shopify or the Kudobuzz dashboard. But then the KB system doesn't process the renewal; you have to "upgrade" manually, and of course any discounts you had are gone. Then you have to re-publish all the hundreds or thousands of reviews that got turned off ("unpublished") when the account renewal failed, but the tool to do this does not actually work, and the tech support team's smug replies are slow and unhelpful. FWIW, I've been a full stack web developer for 25 years, so navigating around a web app is not something I usually find difficult, except in this case because the tools just don't work.

Microphone-Parts.com
États-Unis
Environ 7 ans d’utilisation de l’application
Kudobuzz a répondu 24 août 2022

Hi, thank you for your feedback. We had made recent improvements to the app that have addressed these concerns. You should have a reminder if your subscription is about to expire, and there's a way to bulk publish reviews either via the dashboard or with our help. You can reach us directly on help@kudobuzz.com if you need assistance with anything. Cheers!

20 novembre 2020

I will prefer the app more, I will prefer the app more, I will prefer the app more,I will prefer the app more,

The Transformation Factory
États-Unis
3 mois d’utilisation de l’application
28 août 2020

Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!

Gemstones Brazil
Royaume-Uni
Environ 7 ans d’utilisation de l’application
13 février 2017

Cheryl was awesome! She responded quickly to my questions and installed app exactly where i wanted it. Thank you soo much! Wish you guys were on Googles list for review sites. That's the only thing I'd recommend to look into for improvement.

Www Asdmbeverlyhills Com
États-Unis
Presque 7 ans d’utilisation de l’application
15 mars 2014

Great App. Automatically sending out emails has raised how many reviews I get by a great amount, and the it doesn't slow down your website for others to see the reviews, which is important to me.

I sent them a couple suggestions, and they replied promptly. One feature was in the works, and the other was being tested and ready to roll out.

Great App

The Copper Still Company
États-Unis
3 mois d’utilisation de l’application
10 août 2016

Nice App so far! Will update if any issues.

Signature Blends Hair
États-Unis
Plus de 6 ans d’utilisation de l’application
15 septembre 2016

a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!

Asia Lounges
Thaïlande
Plus de 6 ans d’utilisation de l’application
Modifié le 1 juin 2020

I love the app. Exported all reviews from other marketplace shop. Also, there is an option to convert reviews to product reviews.

Excellent customer service!

www.peachcreme.com
Malaisie
Environ 6 ans d’utilisation de l’application