Kudobuzz Product Reviews & UGC

I just started using this app but so far it is very user friendly.

A very cool and slick way to present testimonials and their customer support is AMAZING!

MOST IMPORTANT* This app is super slow to load on the product page and it greatly affects the entire product page loading speed. I recommend staying away from this app. Plus hey change the way the reviews look on your website frequently and you get no heads up whatsoever.

Kudobuzz is absolutely AMAZING! It has everything we could ever want in a review app. Even more, the support they offer is second to none. All of the questions I had were answered in less than an hour and all of the setup was taken care of free of charge. I could not recommend a Shopify app more than this one. You can't go wrong with Kudobuzz.

Great app and the folks (thank you Kena!) are super helpful and quick to respond. We had some specific needs and their options work great for us.

Anne

love the app, excellent customer service :) Recommended if you are trying to import reviews, like in my case from Etsy . Thanks

Hi Kudobuzz
We look forward to using your service forTestimonials and Social Media.
Your program looks Great!
Sam

Great support, always available to help you
The only thing : you can't easily downgrade. You have to send an email

Same issue as Glitterhound. Installed the app, upgraded to subscription...got some help initially, seems good, but now I'm having trouble actually posting to social media. It's been a week since I last emailed for support. I want to love it....

Update a week later. I got one reply with a vague excuse, essentially "we're working on it", and no response to the other parts of the problem... Now today I try to publish a review on facebook, and get this message.
Warning
Invalid App ID: The provided app ID does not look like a valid app ID.

Note, I have a PAID subscription. Terrible, terrible customer service.

Update: So, it seems there were growing pains, with this app, but I stuck with them, and am quite pleased with how it's functioning now overall. There are still little issues that crop up occassionally, but they actually do follow through on complaints, even if it takes awhile sometimes (other times it's very quick). All in all, I'm glad I stayed, good value for the money. Love being able to post my reviews to social media.

App has been installed for months now but have had technical issues with the Review request email. Many customers that placed orders months and even a year ago have received a review request email. Tried to resolve to no satisfaction and have deleted app because of negative impact on customer good will. Very disappointed and would not recommend.