Kudobuzz Product Reviews & UGC , 346 vurderinger

They were quick to respond and resolved the issue we were having. Reviews are seamlessly displayed on our shop. We are very pleased.

The app is OK, if you can make it work without contacting tech support. My recent experience with the team has been dreadfully bad. The short version: my annual renewal failed because the app developer stores old/stale payment data, and doesn't provide any tools for customers to update it or even see it. Renewing the subscription requires getting sent a secret URL to a page that can't be accessed via Shopify or the Kudobuzz dashboard. But then the KB system doesn't process the renewal; you have to "upgrade" manually, and of course any discounts you had are gone. Then you have to re-publish all the hundreds or thousands of reviews that got turned off ("unpublished") when the account renewal failed, but the tool to do this does not actually work, and the tech support team's smug replies are slow and unhelpful. FWIW, I've been a full stack web developer for 25 years, so navigating around a web app is not something I usually find difficult, except in this case because the tools just don't work.

I will prefer the app more, I will prefer the app more, I will prefer the app more,I will prefer the app more,

I had trouble importing my reviews from Etsy to Shopify, so I was happy with their customer service. They were fast and helpful.

Cheryl was awesome! She responded quickly to my questions and installed app exactly where i wanted it. Thank you soo much! Wish you guys were on Googles list for review sites. That's the only thing I'd recommend to look into for improvement.

Great App. Automatically sending out emails has raised how many reviews I get by a great amount, and the it doesn't slow down your website for others to see the reviews, which is important to me.

I sent them a couple suggestions, and they replied promptly. One feature was in the works, and the other was being tested and ready to roll out.

Great App

Nice App so far! Will update if any issues.

a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!

Best customer service I have ever had. They kept working on solving my issues for an entire day and those stars under my products look great! They brought over my Etsy reviews. User interface is clunky/not intuitive and not mobile friendly.

Excellent app easy to install good customer service i will recommend it really helps.
gina mums-kidsworld.com