Algemene beoordeling
4,4
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
21 februari 2024

I had some issues and Chi from Kudobuzz help me with ALL of them! Her patience and excellence customer service helped calmed all my worries. She didn't rush me during my chat session with her but made sure that every question I had was answered. Thank you so much!

Church Is My Club™
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Bewerkt 20 februari 2015

We are super pleased with Kudobuzz in our store, Culinary Teas. The team is tremendously responsive. To get started, Kena helped us migrate 1000 reviews from our old site into Kudobuzz, painlessly and accurately. To help us grow, they helped us get rich snippets working for our reviews to show up on Google. Thank you!

Culinary Teas
Verenigde Staten
Bijna 10 jaar gebruiken de app
17 juli 2014

Customer support is excellent, fast and efficient.
Thanks for all your help Kena !

ValeVape
Verenigd Koninkrijk
Meer dan 9 jaar gebruiken de app
Bewerkt 6 oktober 2017

10-6-17 I am happy to report that after my last review update, Cheryl reached out to me immediately and they are working on the issue. So thankful the wonderful KB service we've always received has returned, and was only caused by a misplaced email. :)

Edited 10-4-17 Downgrading my review. After several happy years with this app, problems arose in Aug of 2017 that are not being dealt with. Facebook reviews (a very important part of our marketing)are no longer being displayed and they look like ads instead of reviews. I notified Cheryl on Aug 23. Received a response right away that the tech team would investigate. I again emailed one month later on Sept 22 and have received no response nor resolution to the problem. It is now 10-4 and I feel like Kudobuzz has abandoned us, yet they keep charging us. I can no longer recommend this company unless/until this issue is straightened out. I don't know what is causing such a drastic change in customer service, but it doesn't bode well for the future of this app. I sure hope they're not about to pull the plug on it.

(Original review)I have been using the paid version of this app for almost 2 years now and have found Cheryl to be quick to respond to issues and provide support. It is updated regularly and has been a great help in getting our customers to provide reviews.
Update 11-16-16 I continue have a great experience with this app, and receive magnificent support from Cheryl. It is one of the few apps that is REALLY worth its price.

Petshow
Verenigde Staten
Meer dan 9 jaar gebruiken de app
6 mei 2014

Fantastic, fantastic support and a great product. We have a ton of testimonials on Facebook and were able to pull those into our site and make it look just like the site design - which was awesome. We don't have any product reviews yet but we have that installed now with the help of support and we look forward to having this important feature on our site - thanks KUDOBUZZ!

Pet Memorial Services
Verenigde Staten
Bijna 9 jaar gebruiken de app
9 juli 2014

Very nice app and great support from Kena!

IL TURBANTE
Italië
Ongeveer 7 jaar gebruiken de app
28 augustus 2020

Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!

Gemstones Brazil
Verenigd Koninkrijk
Ongeveer 7 jaar gebruiken de app
13 februari 2017

Cheryl was awesome! She responded quickly to my questions and installed app exactly where i wanted it. Thank you soo much! Wish you guys were on Googles list for review sites. That's the only thing I'd recommend to look into for improvement.

Www Asdmbeverlyhills Com
Verenigde Staten
Bijna 7 jaar gebruiken de app
30 augustus 2022

Great. It’s fairly effortless for customers to write reviews and for me to publish them. I get an email whenever a new review is written.

JS Hair
Verenigde Staten
Bijna 7 jaar gebruiken de app
Kudobuzz heeft geantwoord 6 september 2022

We're happy to get your feedback and we appreciate taking out time to leave a review. Cheers!

15 september 2016

a cool app that not only collects your review across platforms but also repost them thus increasing brand awareness on social networks!very cool and practical!

Asia Lounges
Thailand
Meer dan 6 jaar gebruiken de app