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Supported them when they first started. Initially would give a five star, but they got greedy, changed the plan without any notification. Totally disappointed!
This app recently sent out mass product review emails to ALL of our customers, some customers received 65+ emails in one day to their inbox.
We have contacted kudobuzz to see if this can be prevented in the future, but no response. I have removed this app. Hopefully it won't happen again. Very unprofessional...
Since this event, the developer has made every effort to make amends and has promised that this error will not happen again. Had the damage to our own levels of customer satisfaction not been so great (we lost customers and received our first complaints in service due to the kudobuzz email error) we may have kept this app. My star remains at 1 due to our loss of clients. However remarkable kudobuzz customer service may be, this app failed miserably.
Cheryl from Kudobuzz is a star. Find the app really useful and easy to use. And if i get stuck the customer service is awesome , they get back to you within minutes. I have just started to use this app, but can see it will be really useful for when we get more Reviews on social media. Thanks again
I really like this app has a lot of good features, moves a bit slow but really good. I wish them continued growth
Seems like a very simple-to-use app for maximum results. Can't wait to get the 1st review!
This app used to be OK, but was always just dog slow to use. However, they recently changed the UI so you can't even assign reviews to products. Any newly imported reviews are just business reviews. Installation was also a horrible pain, and now I'm seeing that there is absolutely no way to export all your reviews from Kudobuzz. I would never recommend this app to anyone.
Hello SuperheroDIY,
I'm sorry for the trouble you've experienced with the app.
The ability to assign reviews to products is fully functional, as well as the ability to export your reviews. Kindly contact customer support at help@kudobuzz.com to assist with it.
App funktioniert nicht. Auch nach 2 Stunden keine Etsy Bewertungen. Support meldet sich nicht. Absolute Zeitverschwendung
Hallo, danke für dein Feedback. Sie müssen sich außerhalb der Geschäftszeiten gemeldet haben. Unser Support-Team ist in der Regel sehr aktiv und antwortet innerhalb weniger Minuten. Wenn Etsy nicht abgerufen wird, kann dies auch an der URL liegen, die Sie verbunden haben, da sie einem bestimmten Format folgen muss. Sie können sich erneut an unser Support-Team unter help@kudobuzz.com wenden und wir helfen Ihnen gerne bei der Behebung dieses Problems. Prost!
Their team is the best and will respond almost instantly. Thank you for all your help.
The app does exactly what it says it will do! But, what prompted me to write this review and award 5 stars is THE SUPPORT! David spent a few hours guiding me and we resolved the issue. :)
I have NEVER received this level of support! I recommend this product wholeheartedly!
Just started using the app, still have lot to learn but it seems very useful to me.