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No reviews are showing up and now when I try to access my dashboard, I get a 404 message. I've asked 3 times for them to fix the issue of my reviews not showing up and it's been 1 1/2 weeks with nothing. If these issues aren't fixed by tomorrow, I'm uninstalling. Very disappointed.
I really liked the features offered, especially for a free app. However, I had issues from day one. First the images I uploaded with custom reviews would not align with the correct review, even after I deleted them and reposted.
I was going to still use the app, even though the proper image wasn't shown with the corresponding review, but throughout the next week I would check on my review page and were the app should have filled, there was nothing. Then it would show up if I checked an hour later. I checked on multiple devices and it was definitely an issue with the app. I spent hours setting it up so I really wanted it to work but after a week or two of it randomly working and not, I had to delete it. A blank page doesn't look professional for any website.
I am very pleased with this review app. I really like that when reviews come, they can be shared directly to social media platforms to followers.
So far I am very happy with the app. Abdul helped me with all my questions and with installing the Etsy reviews. Really easy to use! no CSV needed or complicated implementations. Thank you
If I could give 10 stars I would! Excellent customer service. Already tried several product review apps and this was the easiest to use so far. Thank you!
Application does the job, support team is great. However the overall app is very slow and lacks of customization.
Unable to load reviews from one channel on the free version. It says to upgrade when I haven't even added reviews from anywhere
Thank you for sharing your feedback. On our free plan, you're limited by the type of channels you can collect reviews from. You were getting the upgrade notice because the channel you wanted to connect was most likely a premium channel.
I hope this helps. We're happy to talk to you more directly about this and help get reviews in and working for you. Best.
Cannot test the app, because i cannot switch the language to german manually. (please upgrade your plan) - With german customers, it is unprofessional to test the app on english.
I wanted to display reviews from other sites like amazon, ebay. Can't really use it so i deleted it
Seriously good app and helpful customer support.
Cheryl helped me to import custom reviews linking directly to my product which is exactly what I want to do.
Very good experience and highly recommend.