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Their team is the best and will respond almost instantly. Thank you for all your help.
The app does exactly what it says it will do! But, what prompted me to write this review and award 5 stars is THE SUPPORT! David spent a few hours guiding me and we resolved the issue. :)
I have NEVER received this level of support! I recommend this product wholeheartedly!
Just started using the app, still have lot to learn but it seems very useful to me.
My only review app, love the widget on the home screen showing the reviews that matters. Simple and Clean.
This is a great app that does more than your regular review app. Even better is their customer service; I really wasn't expecting my query to be answered, let alone resolved in the short space of time it took. Definitely recommend.
Love the app, very easy to navigate and get running in my shop! Only issue is that I wish the "Product Review" Email form was a bit more modern looking. Looks a little dated for my liking. But overall its an amazing app and it truly helps alot.
Amazing customer service support! Great app to have :) However I gave 4 stars because, unless you upgrade to a paid plan, you cannot stop an automatic after-purchase Kudobuzz email from being sent to a customer that has already left a review. This risks annoying the customer. It seems like something minor enough to include in the free plan. Especially when it involves what gets sent to your customers and the impression it makes on your store. This should be in the owners' control and not that of Kudobuzz. Hopefully this little feature changes in the future! Otherwise, I recommend this app :)
Just installed this and was confused about how to get the widget on my home page. Grace helped me right away and added the widget for me. Thank you, Grace!
I'm using this app to publish customer reviews from Etsy onto my Shopify store. Pretty neat app!
Great app with amazing customer service - thanks so much :)
Consider the very first marketplace in the name of the app is Etsy, you would think that you would be able to import Etsy reviews. Instead the only free 'marketplace' you can import reviews from is Facebook. Hardly a marketplace that any business really collects reviews from.
To get access to marketplaces you have to pay a ridiculous $19.99 a month. Completely ridiculous.
Thank you for your feedback.
There are several other features that come along with the $19.99 pricing including the ability to add photo reviews, enable Google Rich Snippets, Campaigns feature in soliciting reviews, coupons, just to mention a few. Additionally, you're able to connect other social channels apart from Etsy like Google, Amazon and Yelp.
We're sorry to hear that getting all the mentioned features and more is completely ridiculous. We are open to any suggestions you have regarding this pricing and can also potentially offer some discounts to make the pricing affordable for you. Please reach out to our team at help@kudobuzz.com. Thanks!