評論 (152)
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Full disclosure first that I guess I am a bit jaded as I had a poor customer experience with Kudobuzz. I went from a Wix site using this app and moved to Shopify. Kudobuzz charged me more per annum in Shopify for the same review numbers AND I ended up with less features. I use to be able to reply to great reviews and thank customers, however l lost that feature when I moved to Shopify. The next plan level up was just too much to justify for a smaller operator like me. I am on Breakfast plan so once I get to the limit of reviews it seems to be low value for money spent. I'd probably shop around next renewal if their value is not reviewed.
We’re truly sorry to hear about your experience, and we appreciate you sharing your feedback. We understand how frustrating it must be to encounter limitations after switching platforms.
While our pricing and features may vary across platforms, we never want cost or functionality to be a barrier for loyal customers like you. If you’re open to it, we’d love to explore options to better meet your needs. Please reach out to our team at help@kudobuzz.com so we can assist you further.
love the app and the chat support is great, jared was very responsive and solved my issue in no time!
Great. It’s fairly effortless for customers to write reviews and for me to publish them. I get an email whenever a new review is written.
We're happy to get your feedback and we appreciate taking out time to leave a review. Cheers!
Needed few tweaks done in order to funcion properly and they have been more than helpful and responsive ! very grateful for the amazing support.
Hi, thanks for the feedback. We were able to show the said review where you wanted it placed, but it still feels like there's still some mix up. One of our agents will contact you shortly and resolve this.
Thanks!
Amazing app! used for several years, and any issue support is super helpful and quick! is working very good! thanks!
Hi, thank you for the feedback. We're happy that you've been a customer for several years and our support team is helpful with issues. Cheers!
Very good customer service. Naana and Adbul were great and help me with my website reviews. Many thanks!
Kudobuzz integrates neatly with Shopify and is a really easy way to get our customers' views on our products and respond to them. Their service is fantastic too.
We are excited that you're having a fantastice service with us. Thank you for leaving a review! Cheers!
Used for a couple of years and find it very easy to use. Had a problem with the updated version, however Kena and Naana always respond incredibly quickly to queries, and rectify any issues fast and efficiently. App and customer service very highly recommended!
Like how the app looks on my site https://www.customkidsfurniture.com/ and the customer support is very good.
I’ve been using this app for years and anytime I have an issue when I’ve made updates to the store, the developers will quickly fix the issue for us. They even installed some code for their review slider in a few parts of my website , which is a task that I would have had to hire someone to do. Very pleased.