Kudobuzz Product Reviews & UGC , 346 則評價

BEWARE OF THIS APP & THE SERVICES PROVIDED! Used for a year and it properly worked about 3 months out the entire year. I constantly had to communicate with the NON-EXISTING CUSTOMER SUPPORT that they have who are EXTREMELY INCOMPETENT. I basically GOT ROBBED they did not provide the service I paid for and when I would complain about it they would have a bad attitude, they ended up closing my account when I requested I be compensated for all the months my reviews did not port, they closed the account WITHOUT ever refunding me or fixing the issue that was at hand. PLEASE LOOK ELSEWHERE the service provided by this app will be a headache in the long run.

EDIT JULY/2016
After experiencing some issues with the service, they have done some fixes and it seems to be stable again.

The review platform works well, and if it stays up 24/7 we are happy to stay as customers.

It does what it says and has an attractive display. The website is a bit confusing however, and the free version only allows you to connect one social account.

Great app and a very responsive, helpful developer. I highly recommend :)

A great app that i love to use and great user interface but since Jun 16 they limit to 50 reviews for free account. Disappointed to know that i have to pay even I just need the basic features of customer leaving rating and just publishing it. Will look for other free alternative apps.

Great app and fast customer service! Installation of the widgets was a bit hard for me but I was helped very good and fast by customer service.

Amazing App. And the customer services responded quickly.

Kudobuzz is a very good review system. There are a few improvements that could be done but overall probably one of the top 5 review apps out there. A little integreation with reviews for specific products being able to show up underneath the products themselves for those ones would be great.

The product is nice and offered at a good price.

HOWEVER, the product frequently goes down - site visitors just see a blank screen. I was told by their support team they would fix the issue in a few weeks - the issue has been ongoing for months. Their team informed me in the meantime, the only way to get the reviews to show when the service goes down is to enter the app and make a change in the data. This "refreshing" of the data causes the app to reload and render the reviews again - it's a hack that is highly unreliable.

This is obviously extremely inconvenient. I have to monitor our site all the time to see if the Kudobuzz service is down. Clearly this is not possible to do 24/7 or at scale. As a result of the lack of stability in their service, I am losing orders...

Just downloaded the app. It works great already implemented it on my website.