Reviews (353)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from various platforms and automate the review management process efficiently. It supports customizable widgets for site and product reviews and includes a free plan for up to 50 reviews. Customer support, particularly from staff members Cheryl and Kena, is frequently praised for quick and helpful service, including custom code adjustments.

August 8, 2016

Have used this app for around 8 months and have had a variety of issues with it not working as it should since day one!

The support team are very resonsive and helpful so we have stuck with the app, hoping it would work fully soon. Unfortunately things have not really improved and I have lost track of the number of reviews we must have missed out on! :o(

It is a nice app when it works properly but we have finally given up and moved to a more reliable provider...

Personalised Gift Solutions
United Kingdom
10 months using the app
June 20, 2018

This is a great app overall, but it DESPERATELY needs an option to tie products together on the backend so that duplicate or related items can share reviews.

PLEASE PLEASE make this available ASAP.

Wooden Ships
United States
9 months using the app
March 28, 2014

Very useful app with many features!

LaaLaa.ca
Canada
9 days using the app
Edited August 15, 2016

Updated review to 3 stars instead of 2. Was good in the beginning. But after purchase e-mails were not going out quite a few times. They always corrected it but what good is it if you have to to continue to monitor the app. Customer service is good.

We Are Nuts And More
United States
9 months using the app
Edited March 21, 2016

Lovin' It!!! Super easy, customizable, immediately loaded up & posted items from my fb page so my new online shop now has reviews (from my long standing business) posted in it!! I was pleasantly shocked. Woo Hoo! Also opted to have the app auto send customized emails to help retrieve reviews from past shop transactions ~ My services are out of the ordinary & often viewed with skepticism, "is she honorable?" etc. so having the reviews button obviously there on every page with posted reviews readily available will be a life saver!!! All from the freebie version. bigger woo hoo. Wish had installed from the beginning. See how it looks in my shop! There are other ways to customize too ~ Sue Ann ~

UPDATE 2/28/2016: I'VE BEEN TRYING TO GET SOMETHING RECTIFIED SINCE MID JANUARY. After multiple explanations & emails to 2 different people, still no fix. At one point, someone finally acknowledged & appeared to understand what I thought was a simple situation to explain & understand....asking for about 48 hours for tech to address. That was 1/29/2016. I asked again & was told on 2/8/2016 that it was taking longer than expected. I've been told to do part of this myself manually, which I easily understood already that I could & I did....yet that is not the point. I was willing to pay $29.99/month so that once my fledgling shop took off, all would be as it should & as worry free, automated as possible. The most recent email reply even asked me to explain the situation again. I find this stunning. I replied telling this person to check the existing email thread first. That I was unwilling to explain the situation, yet again. Along the way when I asked about a potential partial refund for all the trouble, lack of app functionality it appeared to me to subsequently forgotten or swept under the rug. I've looked for other apps this week, still here as I have not found proper replacement for my shop. I downgraded my plan. When this app worked fully & I was not in extended confounding dealings with them, I though it was great.

OK...3/21/2016 UPDATE: Lovell diligently worked with multiple issues. Made things right. Has offered extra help which I appreciate. The reason for just 3 Stars today is I now need more time for a more proper, realistic update. Thanks Lovell!

Flying Star Bar Shop
United States
8 months using the app
March 11, 2014

Amazing App. So much capability. Looking forward to seeing how well it works at generating new sales.

Jordan & Son
Australia
8 days using the app
October 4, 2017

Good app collects reviews from my social media and post them on my website www.theexpressoutlet.com

The Expess Outlet
United States
6 months using the app
October 29, 2020

This is by far the best customer service I have had from ANY of my shopify apps. They helped me pull over my Etsy reviews and my reviews from my old website :) very effecient and quick to respond. App is working great now! FIVE STARS *****

VIMHUE
United States
7 days using the app
March 14, 2014

This is by far one of the best apps we installed for our store, it does what mutiple apps do so hardly in such ease and simplicity, this will showcase your social media presence to your customers and fans in such a simple and beautiful way, great work on this one.

EVOSY
Canada
7 days using the app
October 6, 2019

vraiment décevante!
pas de moyen de supprimer d'ancien commentaires et juste 10 avis dans le plan gratuits c'est moindre! je cherche une autre application

Chez Libellule _Bijoux Artisanaux_
France
6 months using the app
Kudobuzz replied October 7, 2019

Thanks for the feedback. Yes the free plan allows you to publish only 10 reviews as stated but you are able to unpublish those reviews and publish a new set of 10 reviews on your store. Kindly reach out if you had issues with these publish actions. We will gladly look into it for you.

Best.
Team Kudobuzz