Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import reviews from various platforms, enhancing brand credibility. The customer support is praised for its swift responses and problem-solving approach. Merchants find the app easy to use and appreciate its customization features. Key features include automated post-purchase review request emails, auto-publishing of high-rated reviews, and displaying reviews on product pages. Some merchants reported increased sales due to the social proof from reviews. The app also allows sending discount codes to customers who leave a review and retrieving reviews from past transactions.

Edited May 12, 2016

I'm really happy with the app. Love that I can approve the reviews before posting. The customer service response is very quick. Great app!

Gladdogsnation
United States
Over 2 years using the app
June 19, 2014

This app is excellent, gives a neat widget to display the reviews and also a full page for testimonials. Adding new reviews is pretty easy too.

And yes, the customer service was excellent the only time I needed it. Overall, an excellent utility.

Sweta Sutariya
India
About 2 years using the app
January 23, 2014

5 starts for the awesome customer service from Kena!

We had some issues setting up the app but it was very quickly sorted out. Am very happy with being able to port over our Facebook reviews to our website, and we look forward to receiving lots of reviews soon!

Soap Artisan
Malaysia
About 2 years using the app
March 9, 2021

Awesome support! My reviews from Etsy couldn't be pulled so I got in touch with support. Turned out Etsy had made some changes and Kudobuzz needed an update to be able to get the reviews. Within 24 hours they had updated the app and all of my reviews are now in. Most definitely recommend this one!

CS Gemstone Jewellery
United Kingdom
About 2 years using the app
Edited October 29, 2020

The best! Able to import all my reviews from different channels. Awesome support team. Thank you.. .

Worldbuy-London
United Kingdom
About 2 years using the app
February 22, 2017

Great app. Easy to use and customer service is brilliant - quick to respond, friendly and helpful

T Jays Beads
United Kingdom
About 2 years using the app
Edited January 6, 2016

Great app. Looks good on our site, subtle and unobtrusive but still easy to access. Customer support is brilliant too. I've only had to get in touch a couple of times but never had to wait long for a reply. Really appreciate the help from Cheryl. Nice work!

Properbrackets
United Kingdom
About 2 years using the app
October 14, 2015

Just used the new version of the app and its great, needed some help on integrating rich snippets and Kena had it sorted in a matter of minutes. Would highly recommend.

Absafe Retail
Australia
About 2 years using the app
Edited December 26, 2015

Kudobuzz customer service are so fast to respond! This is one app that is a staple for my shop and its that gem you know you can totally trust to not only show results but to help with any questions. I really like that I dont have to wait more than a few minutes to get a reply. One of my top apps for my store without a doubt!

Banjo1
United States
About 2 years using the app
August 8, 2017

Cheryl has been extremely helpful during the set-up process. I love how easy this app is for people to leave feedback on my store. Highly recommend. Thank you Cheryl

Lovejoeychildrensboutique
Australia
About 2 years using the app