Kunakify ‑ CD, DVD & Vinyl POD , 30 avis
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No customer service to speak of, not Mac friendly, which is kind of been saying for anyone in the music business, and just overall a completely unsatisfying experience I strongly urge you to avoid this app at all cost. I have nothing good to say about them.
Thank you for the review. I 'think' you were trying to review Kunaki.com (which I am not).
We are the Kunakify app which automatically sends your Shopify order to Kunaki.com to print/press/ship automatically. We are not connected with Kunaki.com in any other way. We just use them daily for our biz and so created this much needed app.
I believe your review is based on them rather than this app? We have great customer support and work on Mac computers. So thought the review was a bit unfair to be honest.
Happy to help you get set up properly with Kunaki.com and our app Kunakify if you would like no worries at all. I have reached out to you a couple of times with no reply. Here to help!
Kind regards,
Simon.
Kuinakify.com (not Kunaki.com ;-)
Does not work
I assure you it does! And I am more than happy to go hands on to get it all set up for you. But I have not had a reply from you so far... Hit me up, happy to help.
App is ok. The app had an issue which caused a few days of orders to not be imported in Kunaki, so that made a bit of a mess on our end. The app page that has the orders loads slow. Customer service is friendly
One thing to bring up, this is essentially a middle man between you and Kunaki. Kunaki is cheap, but the quality is iffy, shipping times are long and confusing and customer service is non-existent. Not a reflection on Kunakify, but something to keep in mind.
If you only have a few orders a month, this is fine. But once you scale, you will have to move on.
Updating this: The Kunaki arm of this operation has really messed up the fulfillment of our business. I understand Kunakify is not Kunaki, but just know that the orders well be poor quality, and late.