Kustomer

Kustomer

Prezzi
Installazione gratuita. Possono essere applicati costi aggiuntivi.
Valutazione
5,0 (13)
Sviluppatore
Kustomer

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. altro
  • Full View of Customer Orders via Shopify Data Integration
  • Direct Order Refunds/Cancellations from Kustomer Timeline
  • Efficient Order Data Access and Search within Kustomer
  • Dynamic Message Customization with Shortcuts
  • Automated Updates with Chatbot Templates

Lanciata

29 aprile 2020

Lingue

Inglese. Francese. Tedesco. Italiano. Portoghese (Brasile). Portoghese (Portogallo). Spagnolo. Cinese (tradizionale). Cinese (semplificato) e Giapponese

Categorie

Funziona con

Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, Klaivyo

Prezzi

Puoi ricevere addebiti esterni da Kustomer separatamente rispetto alla fattura Shopify. Maggiori informazioni

Installazione gratuita

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

Tutte le spese sono fatturate in USD. Vedi tutte le opzioni di prezzo

Recensioni (13)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
18 giugno 2021

We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!

COMRAD
Stati Uniti
Oltre 2 anni di utilizzo dell’app
12 giugno 2020

Killer app - amazing integration that make supporting Shopify customers FAR easier than any other support tools.

Falcon Golf
Stati Uniti
Oltre 2 anni di utilizzo dell’app
23 giugno 2021

Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!

AXIL
Stati Uniti
Circa un anno di utilizzo dell’app
23 giugno 2021

After using Zendesk for a few years it became obvious that our CS Team needed a better solution. We did quite a bit of research with various platforms and were really impressed by Kustomer and it made it an easy choice for us! This is definitely a customer focused platform that offers a lot of flexibility for any organization's needs. I would definitely recommend them!

Enso Rings
Stati Uniti
Circa un anno di utilizzo dell’app
21 luglio 2021

We've had the Kustomer + Shopify integration since day 1. Out of the box, it's incredibly helpful to be able to see customer communication and Shopify order information all in one timeline for each customer. We've also done a number of other integrations with Kustomer with our own platforms and leveraged the Shopify data there as well, as it's allowed us to be able to deliver unique customer experiences. You need eng resources to implement, but love the flexibility and customizable environment that Kustomer provides.

Haldi Inc
Stati Uniti
Circa un anno di utilizzo dell’app

Assistenza

Kustomer può rispondere a qualsiasi domanda riguardo Kustomer.

Sviluppatore

Kustomer

Short Hills, NJ, US

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

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