Kustomer

Kustomer

무료 설치. 추가 요금이 부과될 수 있습니다.
평점(5.0)
리뷰
개발자

앱 소개

출시됨

2020년 4월 29일

언어

영어, 프랑스어, 독일어, 이탈리아어, 포르투갈어(브라질), 포르투갈어 (포르투갈), 스페인어, 중국어(번체), 중국어(간체), 그리고 일본어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, Klaivyo

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. 더 보기
  • Full View of Customer Orders via Shopify Data Integration
  • Direct Order Refunds/Cancellations from Kustomer Timeline
  • Efficient Order Data Access and Search within Kustomer
  • Dynamic Message Customization with Shortcuts
  • Automated Updates with Chatbot Templates

요금제

외부 요금은 Shopify 인보이스와 별도로 Kustomer 명의로 청구될 수 있습니다. 자세히 알아보기

무료 설치

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

무료 설치

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 13개

전체 평점
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2021년 6월 23일

Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!

AXIL
미국
앱 사용 기간 대략 1년
2021년 6월 23일

After using Zendesk for a few years it became obvious that our CS Team needed a better solution. We did quite a bit of research with various platforms and were really impressed by Kustomer and it made it an easy choice for us! This is definitely a customer focused platform that offers a lot of flexibility for any organization's needs. I would definitely recommend them!

Enso Rings
미국
앱 사용 기간 대략 1년
2021년 7월 21일

We've had the Kustomer + Shopify integration since day 1. Out of the box, it's incredibly helpful to be able to see customer communication and Shopify order information all in one timeline for each customer. We've also done a number of other integrations with Kustomer with our own platforms and leveraged the Shopify data there as well, as it's allowed us to be able to deliver unique customer experiences. You need eng resources to implement, but love the flexibility and customizable environment that Kustomer provides.

Haldi Inc
미국
앱 사용 기간 대략 1년
2021년 6월 18일

We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!

COMRAD
미국
앱 사용 기간 11개월
2021년 6월 10일

Kustomer has been a great solution for our team. With its integration with Shopify, we can easily see customer's order history and it allows us to provide more personalized service. It also allows for our agents to save time by not having to shuffling through tabs to pull up order history.

Pura Vida Bracelets
미국
앱 사용 기간 11개월

앱 소개

출시됨

2020년 4월 29일

언어

영어, 프랑스어, 독일어, 이탈리아어, 포르투갈어(브라질), 포르투갈어 (포르투갈), 스페인어, 중국어(번체), 중국어(간체), 그리고 일본어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, Klaivyo

Kustomer 제공

Kustomer 정보

평점 5.0

Shopify 앱스토어용 앱 빌드 경력 4년

Durham, NC, US

지원

메시지 보내기

1-800-892-6980

support@kustomer.com

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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