Kustomer
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Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
Språk
Engelsk, Fransk, Tysk, Italiensk, Portugisisk (Brasil), Portugisisk (Portugal), Spansk, Kinesisk (tradisjonell), Kinesisk (forenklet), og Japansk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Recharge
- Loop
- Aircall
- ChannelReply
- 40+ Integrations
- Klaivyo
Kategorier
Sanntidsmeldinger
Automatiserte svar
Priser
Eksterne kostnader kan faktureres av Kustomer separat fra Shopify-fakturaen. Finn ut mer
Free
Gratis å installere
From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate
Alle kostnader faktureres i USD. Se alle prisalternativer
Omtaler (13)
- 100 % av vurderingene er 5 stjerner
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0 % av vurderingene er 4 stjerner
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0 % av vurderingene er 3 stjerner
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0 % av vurderingene er 2 stjerner
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0 % av vurderingene er 1 stjerner
Kustomer has been a great solution for our team. With its integration with Shopify, we can easily see customer's order history and it allows us to provide more personalized service. It also allows for our agents to save time by not having to shuffling through tabs to pull up order history.
We have been using the Shopify integration into Kustomer for quite sometime now, and its made things so much easier. Shopify being such a heavy site can be very taxing on the computers we use. With the integration into Kustomer, its allowed us to minimize the amount of tabs running at once keeping our machines running well. The speed at which we see the information is also great, no need to wait for long load times.
We love the shopify integration in kustomer! It really helps our agents help customers faster with orders and be able to process quick actions like refunds. The enhancements made have really helped!
We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!
Killer app - amazing integration that make supporting Shopify customers FAR easier than any other support tools.
Brukerstøtte
Appstøtte levert av Kustomer.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
29. april 2020
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