Kustomer
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Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.
Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.
- Full View of Customer Orders via Shopify Data Integration
- Direct Order Refunds/Cancellations from Kustomer Timeline
- Efficient Order Data Access and Search within Kustomer
- Dynamic Message Customization with Shortcuts
- Automated Updates with Chatbot Templates
Języki
Angielski, Francuski, Niemiecki, Włoski, Portugalski (Brazylia), Portugalski (Portugalia), Hiszpański, Chiński (tradycyjny), Chiński (uproszczony), i Japoński
Ta aplikacja nie została przetłumaczona na język Polski
Współpracuje z
- Realizacja zakupu
- 40+ Integrations
- Aircall
- ChannelReply
- Klaivyo
- Loop
- Recharge
Kategorie
Wiadomości w czasie rzeczywistym
Automatyczne odpowiedzi
Ceny
Wybierz plan najlepiej dopasowany do potrzeb firmy.
Kustomer może naliczać osobne opłaty, które nie są uwzględniane na fakturze Shopify. Dowiedz się więcej
From $89 per month
Bezpłatna instalacja
From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate
Wszystkie opłaty są naliczane w USD. Zobacz wszystkie opcje cen
Recenzje (23)
- 100% ocen to oceny z 5 gwiazdkami
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0% ocen to oceny z 4 gwiazdkami
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0% ocen to oceny z 3 gwiazdkami
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0% ocen to oceny z 2 gwiazdkami
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0% ocen to oceny z 1 gwiazdkami
I've used many of the leading helpdesks and, for me and my team, Kustomer takes the cake. Kustomer's workflow engine, pre-built integrations, custom integration capabilities, and the ability to customize almost any single aspect in the platform are what stands out for us. We also love the unified view of the customer's interactions with our brand and the strong Shopify connection. We've been able to streamline and automate many processes, resulting in lower handle times, resolution times, and response times. We also love how willing the Kustomer team is to work with us if something isn't quite going how we expect. Overall, our partnership with Kustomer has been positive and we look forward to continuing to use the platform.
Kustomer has been a game-changer for our customer support team. The seamless integration with Shopify means we can view order history, customer details, and interactions all in one place—without switching tabs. It’s intuitive, fast, and has helped us resolve issues more efficiently. Our team loves how customizable the platform is, and our customers are noticing the difference in response time and personalization. Highly recommend for any Shopify-based business looking to level up their support experience!
We have abandoned another very popular CSR system in Kustomer's favour, which was a great decision.
This app is flexible, tech support is always here for you, and new features are added constantly. Starting with filters and automation and ending with a smart chatbot (integrated into Shopify in the blink of an eye), we enjoy working with it.
Strongly recommend for all Shopify sellers. You should try, and you will never want anything else.
Pomoc techniczna
Pomoc techniczną dla aplikacji zapewnia Kustomer.
Zasoby
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Deweloper
Wprowadzenie na rynek
29 kwiecień 2020
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