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通过Kustomer的AI CRM革新支持。获得深刻洞察，提供卓越的客户体验。
Kustomer的AI CRM改变了商家与客户互动的方式。非常适合电子商务和零售，它提供了客户数据的全方位视图，简化了跨渠道的支持。该应用增强了对客户的理解，带来了个性化的体验。它简化了客户询问、订单和反馈的管理，使操作更加高效。非常适合希望提升客户服务质量和响应速度的商家。Kustomer是以客户为中心的支持解决方案。
- 通过Shopify数据集成全面查看客户订单
- 直接从Kustomer时间轴进行订单退款/取消
- 在Kustomer中高效访问和搜索订单数据
- 使用快捷方式动态定制消息
- 使用聊天机器人模板自动更新
包含自动翻译的文本
语言
英语， 法语， 德语， 意大利语， 葡萄牙语（巴西）， 葡萄牙语（葡萄牙）， 西班牙语， 繁体中文， 简体中文，以及 日语
适配以下产品：
Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, Klaivyo实时消息传送
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We have been using the Shopify integration into Kustomer for quite sometime now, and its made things so much easier. Shopify being such a heavy site can be very taxing on the computers we use. With the integration into Kustomer, its allowed us to minimize the amount of tabs running at once keeping our machines running well. The speed at which we see the information is also great, no need to wait for long load times.
We love the shopify integration in kustomer! It really helps our agents help customers faster with orders and be able to process quick actions like refunds. The enhancements made have really helped!
We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!
Killer app - amazing integration that make supporting Shopify customers FAR easier than any other support tools.
Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!
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