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通过Kustomer的AI CRM革新支持。获得深刻洞察，提供卓越的客户体验。
Kustomer的AI CRM改变了商家与客户互动的方式。它非常适合电子商务和零售行业，提供全面的客户数据视图，简化跨渠道的支持。该应用增强了对客户的理解，带来了个性化的体验。它简化了客户查询、订单和反馈的管理，使运营更加高效。非常适合希望提升客户服务质量和响应速度的商家。Kustomer是以客户为中心的支持解决方案。
- 通过Shopify数据集成全面查看客户订单
- 直接从Kustomer时间轴进行订单退款/取消
- 在Kustomer中高效访问和搜索订单数据
- 使用快捷方式动态定制消息
- 使用聊天机器人模板自动更新
包含自动翻译的文本
语言
英语， 法语， 德语， 意大利语， 葡萄牙语（巴西）， 葡萄牙语（葡萄牙）， 西班牙语， 繁体中文， 简体中文，以及 日语
适配以下产品：
- 结账
- 40+ Integrations
- Aircall
- ChannelReply
- Klaivyo
- Loop
- Recharge
Kustomer integrates well with Shopify. All order info comes through to the customer's timeline and allows us to easily see order history. We have had kustomer integrated with Shopify for a few years and have never had any data syncing issues. We also are able to funnel specific orders from Shopify to specific fulfillment channels within our organization, giving our customers a better experience.
We've been using Kustomer for years, and it's very easy to connect all our data and provide it to our agents on one screen. That's incredibly simple, the way our agents can handle cases and customer behavior/information.
Kustomer keeps things running smoothly. I can see all the Shopify order info, process refunds, check past conversations, and keep everything organized. No more jumping between a bunch of tabs. It also pulls in emails, chats, and social messages, which is super helpful. It’s easy to customize and their support team has been great. If you’re running support for a busy store, this is definitely worth it.
支持
应用支持由 Kustomer 提供。
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