用Kustomer的AI CRM革新支持。获得深入的洞察,为超凡的客户体验做准备。
Kustomer的AI CRM改变了商家与客户的互动方式。这款应用程序非常适合电子商务和零售业,它提供了客户数据的全面视图,简化了跨渠道的支持。该应用增强了对客户的理解,从而提供个性化的体验。它简化了管理客户查询、订单和反馈的过程,使操作更加高效。对于希望提升客户服务质量和响应速度的商家来说,Kustomer是以客户为中心的支持的解决方案。
- 通过Shopify数据集成查看客户订单全貌
- 直接在Kustomer时间线上退款/取消订单
- 在Kustomer内部高效访问和搜索订单数据
- 使用快捷方式动态定制消息
- 使用聊天机器人模板自动更新
包含自动翻译的文本
定价
外部费用可能由 Kustomer 收取,不会计入您的 Shopify 发票。 详细了解
免费安装
企业版每月每用户89美元,终极版每月每用户139美元
免费安装
企业版每月每用户89美元,终极版每月每用户139美元
13 条评论
We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!
Killer app - amazing integration that make supporting Shopify customers FAR easier than any other support tools.
Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!
After using Zendesk for a few years it became obvious that our CS Team needed a better solution. We did quite a bit of research with various platforms and were really impressed by Kustomer and it made it an easy choice for us! This is definitely a customer focused platform that offers a lot of flexibility for any organization's needs. I would definitely recommend them!
We've had the Kustomer + Shopify integration since day 1. Out of the box, it's incredibly helpful to be able to see customer communication and Shopify order information all in one timeline for each customer. We've also done a number of other integrations with Kustomer with our own platforms and leveraged the Shopify data there as well, as it's allowed us to be able to deliver unique customer experiences. You need eng resources to implement, but love the flexibility and customizable environment that Kustomer provides.