Kustomer

Kustomer

免費安裝。 可能需支付額外費用。
評分 (5.0)
評價
開發者

應用程式相關資訊

發布日期

2020年4月29日

語言

英文、 法文、 德文、 義大利文、 葡萄牙文 (巴西)、 葡萄牙文 (葡萄牙)、 西班牙文、 繁體中文、 簡體中文,以及 日文

可與以下項目搭配使用

Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, Klaivyo

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. 更多
  • Full View of Customer Orders via Shopify Data Integration
  • Direct Order Refunds/Cancellations from Kustomer Timeline
  • Efficient Order Data Access and Search within Kustomer
  • Dynamic Message Customization with Shortcuts
  • Automated Updates with Chatbot Templates

定價

Kustomer 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

免費安裝

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

免費安裝

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

所有費用均以 USD 計價。 查看所有定價選項

13 則評價

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2021年6月23日

Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!

AXIL
美國
使用應用程式 大約1年
2021年6月23日

After using Zendesk for a few years it became obvious that our CS Team needed a better solution. We did quite a bit of research with various platforms and were really impressed by Kustomer and it made it an easy choice for us! This is definitely a customer focused platform that offers a lot of flexibility for any organization's needs. I would definitely recommend them!

Enso Rings
美國
使用應用程式 大約1年
2021年7月21日

We've had the Kustomer + Shopify integration since day 1. Out of the box, it's incredibly helpful to be able to see customer communication and Shopify order information all in one timeline for each customer. We've also done a number of other integrations with Kustomer with our own platforms and leveraged the Shopify data there as well, as it's allowed us to be able to deliver unique customer experiences. You need eng resources to implement, but love the flexibility and customizable environment that Kustomer provides.

Haldi Inc
美國
使用應用程式 大約1年
2021年6月18日

We've tried other platforms, but honestly, Kustomer is the best. We love how it's customer-focused, rather than ticket-focused, so reps can easily see every order and every interaction we've had with a customer (including chat, DM's from social media, phone calls, SMS, etc.) This helps us easily close out duplicate tickets and allows the customer to deal with one rep throughout the whole process. Support is awesome and helpful and the integrated Knowledge Base (internal and external) helps customers help themselves. We also love the easy-to-set-up chatbots!

COMRAD
美國
使用應用程式 11個月
2021年6月10日

Kustomer has been a great solution for our team. With its integration with Shopify, we can easily see customer's order history and it allows us to provide more personalized service. It also allows for our agents to save time by not having to shuffling through tabs to pull up order history.

Pura Vida Bracelets
美國
使用應用程式 11個月

應用程式相關資訊

發布日期

2020年4月29日

語言

英文、 法文、 德文、 義大利文、 葡萄牙文 (巴西)、 葡萄牙文 (葡萄牙)、 西班牙文、 繁體中文、 簡體中文,以及 日文

可與以下項目搭配使用

Recharge, Loop, Aircall, ChannelReply, 40+ Integrations, Klaivyo

由 Kustomer 建置

關於「Kustomer」

平均評分 5.0 顆星

已有 4 年為 Shopify 應用程式商店開發應用程式的經驗

Durham, NC, US

支援服務

傳送訊息

1-800-892-6980

support@kustomer.com

開發者無法直接以繁體中文提供支援。

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