Kustomer

Kustomer

定價
免費安裝。 可能需支付額外費用。
特色
可與最新佈景主題搭配使用
評分
5.0 (18)
開發者
Kustomer

Revolutionize support with Kustomer's AI CRM. Gain deep insights for superior customer experiences.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support.

Kustomer's AI CRM transforms how merchants interact with customers. Ideal for eCommerce and retail, it provides a holistic view of customer data, streamlining support across channels. The app enhances customer understanding, leading to personalized experiences. It simplifies managing customer inquiries, orders, and feedback, making operations more efficient. Perfect for merchants aiming to elevate customer service quality and responsiveness. Kustomer is the solution for customer-centric support. 更多
  • Full View of Customer Orders via Shopify Data Integration
  • Direct Order Refunds/Cancellations from Kustomer Timeline
  • Efficient Order Data Access and Search within Kustomer
  • Dynamic Message Customization with Shortcuts
  • Automated Updates with Chatbot Templates
特色
可與最新佈景主題搭配使用

語言

英文、 法文、 德文、 義大利文、 葡萄牙文 (巴西)、 葡萄牙文 (葡萄牙)、 西班牙文、 繁體中文、 簡體中文,以及 日文

可與以下項目搭配使用

  • 結帳頁面
  • Recharge
  • Loop
  • Aircall
  • ChannelReply
  • 40+ Integrations
  • Klaivyo

定價

Kustomer 可能另外收取費用,並開立 Shopify 以外的其他發票。 瞭解詳情

Free

免費安裝

From $89 per month, per user for Enterprise and $139 per month, per user for Ultimate

所有費用均以 USD 計價。 查看所有定價選項

評論 (18)

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2025年6月24日

Kustomer integrates well with Shopify. All order info comes through to the customer's timeline and allows us to easily see order history. We have had kustomer integrated with Shopify for a few years and have never had any data syncing issues. We also are able to funnel specific orders from Shopify to specific fulfillment channels within our organization, giving our customers a better experience.

Zurchers
美國
使用應用程式 大約5年
2025年7月1日

We've been using Kustomer for a few years now after switching from another CRM, and it’s been a game-changer for our support team. The seamless Shopify integration lets agents view and manage orders directly within conversations, cutting down on time and clicks. The unified timeline, automation tools, and custom workflows have helped us streamline support across email, chat, and social channels. The UI is clean, the reporting is robust, and their support team is consistently helpful. Highly recommend for any growing Shopify store looking for a scalable, efficient CX solution.

BaubleBar
美國
使用應用程式 2年多
2025年7月3日

Kustomer keeps things running smoothly. I can see all the Shopify order info, process refunds, check past conversations, and keep everything organized. No more jumping between a bunch of tabs. It also pulls in emails, chats, and social messages, which is super helpful. It’s easy to customize and their support team has been great. If you’re running support for a busy store, this is definitely worth it.

iTOUCH Wearables
美國
使用應用程式 大約3年
2025年6月24日

We've been using Kustomer for several months now, and it has completely transformed the way we handle customer support. The integration with Shopify is seamless—agents can view and manage order information right alongside conversations, which saves time and reduces back-and-forth.

The platform's unified timeline and automation tools have helped us streamline support across channels like email, chat, and social media. We've also been impressed with the custom workflows and reporting capabilities, which allow us to tailor the system to fit our team's needs.

Kustomer's UI is clean and intuitive, and their support team is responsive and helpful. Highly recommend for any growing Shopify store looking for a scalable, efficient customer service solution.

Lockly
美國
使用應用程式 3個月
2025年6月24日

We've been using Kustomer for a few years now, switching from Zendesk, and are very happy with its features and pricing.

Rosefield Women's Watches & Jewelry | Official Website
荷蘭
使用應用程式 大約2年

支援服務

應用程式支援由 Kustomer 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Kustomer

Short Hills, NJ, US

發布日期

2020年4月29日

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