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About this app
Launched
April 29, 2020
Languages
English, French, German, Italian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Chinese (Traditional), Chinese (Simplified), and Japanese
Categories
Chat , Support ticket managementIntegrates with
Klaviyo, Recharge, Loop, Aircall, ChannelReply, 40+ IntegrationsGet a complete view of your customers’ order data directly within the Kustomer Timeline.
With Kustomer, get a holistic view of your customer across channels. What’s more, with the Shopify integration you can bring in order data and put it to work through shortcuts and automations so you can keep customers updated on order status, refunds, and cancellations.
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Pull Shopify order data to get a full view of your customer’s orders.
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Refund or cancel an order directly from the Kustomer TImeline.
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View or search for Shopify order data within Kustomer.
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Leverage shortcuts to dynamically populate messages with unique order data.
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Use chatbot templates to automatically provide customers with status updates.
Pricing
External charges may be billed by Kustomer separately from your Shopify invoice. Learn more
Free to install
From $29 per month, per user for Professional and $139 per month, per user for Ultimate
Free to install
From $29 per month, per user for Professional and $139 per month, per user for Ultimate
All charges are billed in USD. See all pricing options
13 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We've had the Kustomer + Shopify integration since day 1. Out of the box, it's incredibly helpful to be able to see customer communication and Shopify order information all in one timeline for each customer. We've also done a number of other integrations with Kustomer with our own platforms and leveraged the Shopify data there as well, as it's allowed us to be able to deliver unique customer experiences. You need eng resources to implement, but love the flexibility and customizable environment that Kustomer provides.
We chose Kustomer because it allowed us to centralize our team within a customizable environment. With their AI features, continuous product improvements and the team that is like family, Kustomer has checked every box.
Our company, AXIL, loves using Kustomer. We've finally been able to track our customer service efforts all under one roof without emails and social media messages getting lost. 5 stars!
About this app
Launched
April 29, 2020
Languages
English, French, German, Italian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Chinese (Traditional), Chinese (Simplified), and Japanese
Categories
Chat , Support ticket managementIntegrates with
Klaviyo, Recharge, Loop, Aircall, ChannelReply, 40+ IntegrationsBuilt by Kustomer
Support
Send a message1-800-892-6980
support@kustomer.com
Resources
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