Kwik COD & Checkout

Be careful of using this app. We had only installed this app on our website, but were not able to get it working, and the kyc was incomplete as well.

We were still charged though not a single order was placed through Gokwik checkout app. Also they added something called address prefill charges, though the app was not active on our website's theme. They were not able to explain the charges when we contacted them. It's really disappointing though as we had great expectations from them.

Extremely user friendly and efficient interface. The team is fantastic at any troubleshooting whenever needed.

We recently integrated GoKwik as our payment gateway on Shopify and the experience has been excellent. The onboarding process was smooth and hassle-free, thanks to the dedicated support provided by Sunil Kumar. He guided us at every step with patience and clarity, making the entire setup seamless. Really appreciate his professionalism and timely assistance.

I installed Kwik COD & Checkout app but never received a single order through it. I even uninstalled it, yet I was still charged ₹859.48 on 8 May 2025. I also sent them an email, but received no reply from their team.

This is highly unprofessional and unfair. Be cautious before installing this app.

GOkwik is a good app and has a good customer support , helps you solve problems immediately on live chat , also support many features that help business grow and reduce RTO by providing new features

The company KYC was stuck for months but Sunil Kumar was super helpful in getting the KYC done over whatsapp.

Good Support Staff. All issues resolved easily. We have been using the app for sometime now. Its easy to install and has all the features you would need to run COD business. YOu can set Shipping Charges and choose what Oincodes you want to give COD.

We have been using GoKwik COD for over a year now and was working fine with whatever limited features they offer. However, over the last 2 months, we have noticed a functionality issue with cancellation of COD orders in their app with stock not getting added back to inventory even though restock option is selected. Their support staff, Ankush claimed it was not their fault and closed the ticket. After sharing more specific information and how the app should work, they realised the issue but are now ignoring it.

Time to get rid of GoKwik and look for another working app.

One of the most Horrible Painfully Slow experiences using any app till date!!!!
Especially the worst KYC activation and some strange CPV processes which takes 2-3 weeks and multiple steps, that we have never faced even with major payment gateways and other systems.

Despite approval after such a long wait we it does not work out of the box...
The app is so buggy and has no logical flow in configuring it!!
If you want to set something it is not done on Shopify Dashboard and it will redirect you instead to their dashboard, and to access it, you will have to use OTP to sign in every time you want to change something.

Also you will need to install two other Kwik apps along with this.

Prompt response and Support by Ms Nikita Saha, She quickly understand my concern and provide a quick solution for the same.