Kwik COD & Checkout

Shubham and Nikita were very helpful in fixing the bug related to the cod app, would highly recommend!

Can't even process further due to bank name. I have shared all relevant documents and chasing the team to rectify and clear my issue to verify kyc. Its just taking time

Integration experience is good and smooth. The testing was done properly. It works better than other paid apps. The Integration manger Deepak helped me get onboard seamlessly.

Best supporting staff especially Sunil Kumar who helped me in KYC was helpful throughout the process.

Absolutely amazing support from Shubham!
He quickly resolved the COD checkout issue I was facing, which was causing a lot of fake orders. His communication was prompt, clear, and super helpful. Everything is working perfectly now. Thank you so much for the efficient assistance! Highly recommend his support.

My onboarding process was very smooth
All because of Niharika Kokkirigadda.
Also, gokwik it pretty smooth and easy to setup.
Everything is up to date here, PERFECT GATEWAY FOR PERFECT STORES.

there software are helpful for secure payments, and they many features to filter out the high risk customer when they opt for COD, you can set partial payments for only high risk customer, you can get customers to verify with otp before placing COD order, They really helps in getting low RTO

We had the absolute pleasure of working with Ms. Niharika during our onboarding process with GoKwik, and we couldn't have asked for a better representative to guide us through it.

From the very beginning, Niharika was not only prompt and professional but also extremely patient and supportive. She walked us through each step of the documentation and KYC submission process with utmost clarity, ensuring there was no confusion or delay. Her attention to detail and willingness to go the extra mile truly stood out.

What really made a difference was her human approach—she was always just a message away, ready to resolve queries, provide updates, and encourage us through the process. It’s rare to come across someone so committed, calm, and courteous, especially when dealing with technical procedures. People like her are absolute gems in customer support roles and are the reason onboarding journeys feel smooth and stress-free.

We genuinely appreciate her efforts and wish her nothing but success and happiness in all her future endeavors. Thank you, Niharika, for being a shining example of professionalism and empathy. Warm regards,
Cell- Vitals Nutrition

Dear Niharika (Gokwik Team)

I wanted to take a moment to sincerely thank you for all the support you've extended to me—especially during my account activation process. Your help has truly made a world of difference. Without your consistent guidance and effort, things would not have been possible, and I’m genuinely grateful for everything you’ve done.

You’ve been incredibly dependable, kind, and efficient, and it hasn’t gone unnoticed. It’s always a pleasure to work with someone as dedicated as you.

Wishing you all the very best for your future—may it be filled with great success and happiness.

After setting up, when customer is clicking on BUY button, a white screen is appearing. When I make the support agent understand the problem he told me to raise the concern with another team and he cannot do anything not even transfer the query. Very unsatisfied, wasted by 2 days of operation for this app.