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I have interacted with Sweety Rai, for my onboarding process - Kwik Engage and Kwik Pass. She has got a lot of clarity and explains use cases in depth and with patience. The overall experience has been good.
Their shopify integration and related features are better than other WhatsApp APIs... Recommend it for that. Thank you.
“The onboarding process was smooth, well-structured, and very easy to understand. Sweety was supportive at every step and resolved all queries promptly. Really appreciate the professionalism and clarity. Highly recommended!”
We are pleased with the onboarding of GoKwik products for Kymee Jewellery. The integration process was smooth, with minimal downtime, and the checkout experience, particularly for COD orders, has improved significantly. The GoKwik support team was responsive and helpful during setup. However, we noticed occasional delays in real-time order sync, and more detailed documentation or training sessions would help us utilize advanced features effectively. Overall, we are satisfied with the onboarding process and believe GoKwik will positively impact our conversions and customer experience. We look forward to continued support in addressing these minor issues for a seamless experience.
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
support is really great my both the problems were solved with in 5 mins by Rahul Kumar thanks for the help
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
Extremely happy with the service provided, special mention to Shani Kumar!
Was very supportive and patiently answered all the different queries i had regarding the tool, keep up the great work!
Thank you for sharing your feedback, it truly makes our day.
Knowing we're contributing to your journey inspires us to keep raising the bar. We look forward to achieving more together.
Great support. Sweety lead the integration support. Quick service.
Thank you for taking the time to share your review.
Hearing from our merchants reminds us why we do what we do. We’re glad to be part of your journey, here’s to growing together.
We had a quite good experience with kwikengage .
Kwikengage onboarding was good Anushka helped a lot.
Support is also good
thanks rahul kumar from kwikengage support team for prompt response for my query
Great experience, the best part is team members are very helpful and coordinating
Out of the whole team, Shani has always been supportive and most available
Thank you for the kind words and trust.
Nothing makes us happier than seeing our merchants grow and succeed. We are excited to keep building and achieving more together.
As a D2C shapewear and swimwear brand, seamless shopping is a non-negotiable — and KwikPass has truly changed the game for us.
With 1-click login, real-time alerts, and better shopper retention, it’s helped us not just sell better, but serve better. Our bounce rates dropped, conversions went up, and our returning customers now shop like pros (read: no OTP fatigue, no drop-offs).
In a world of scroll fatigue and short attention spans, KwikPass makes sure our shoppers stay right where we want them — with us.
100% recommend if you’re serious about smooth CX and smart growth.
— The Active Story Team
Thank you for sharing your feedback, it truly makes our day.
Knowing we're contributing to your journey inspires us to keep raising the bar. We look forward to achieving more together.