LAI Product Amazon Reviews
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Amazing app with an amazing customer support team that answer all questions promptly. Best review app I have ever used.
I wouldn't hesitate in recommending this app to anyone looking for a review app for their store. Not only does it look great their customer service is impeccable. I had the pleasure of a very helpful assistant called Kim who was so polite and helpful. defiantly 5 stars deserved.
I'm very happy with this app.
1. the customer center in the app gives me a detailed and friendly explanation.
2. they first inform and explain things that can help someone who is using this app for the first time.
3. they try to do their best to get things done even though it's late at night.
4. if something is a bit complicated to set up, the tech team will help me set it up personally.
5. for things that are more beneficial to my business that I can get from this app, they give me tips and help me set it up.
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I've been using this app for over 6 months and it functions really well. Its easy to use and the customer support has exceeded my expectation. As a busy business owner I 100% recommend.
Alena was awesome , quick and understood my questions without much explanations. very very impressed.
i was having an issue with uploading reviews and jumped on with chat support. I was assisted instantly and found the support amazing and NOT A.I
highly recommend
I had a fantastic experience with Emily from LAI Product Reviews! She was very quick to get back to me, friendly and solved my issue immediately.
Thanks Emily for your help!
Great but the greatest customer service ever and its an understatement cause I've never had a customer service representative help in this much for my problems. Especially Alena she's a lifesaver she's basically the Customer service God I was stuck with a problem with my store for hours and she fixed it for me in what ? a minute.
I definitely recommend LAI reviews app for your store not just for the app but for the support they provide you.
Alena is Gem If ya'll don't promote her I'll hire her as my VA
I had doubts and I went on contact support and Hillary from LAI team i pressume wrote to me back in ten seconds was amazing to see how promt and fast she helped me with the issue
the help chat system is the best out of all the shopify apps ive used. A real support person gets back to me almost instantly, they also do the most to help and i super appreciate all the help ive gotten