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Loving the ap, I had an issue where I couldn't download reviews from Amazon and withing 30 minutes Emily had the issue fixed, there was another issue I had where I didn't know why my reviews were downloading from Aliexpress, come to find out it was because I had country filters on, Emily help out with that as well.
They have really fast and friendly customer service, I highly recommend them for your app reviews.
Great app to put all the reviews that you need, but the best part is their amazing customer service support, Doris help me today to fix a problem I was having and none else had idea how to do it. She fixed the problem in a couple of minutes.
Alena walked me through importing from several different links, she made changes to the store in real-time that I requested, and made sure it was exactly what I wanted! Can't say enough good things about this app and more importantly, the service I received from Alena!
Thank you!
I've just started using this app, and I must say it's outstanding compared to other review apps. While the design aspect is subjective, I won’t dive too deep into that. However, it’s worth mentioning that you can easily customize colors and finer details without any coding.
One major advantage this app has over many others is the ability to edit specific parts of a review. Most review apps allow you to remove inappropriate reviews entirely, but this app lets you delete only the inappropriate sections, which helps you manage customer privacy more effectively.
The best part, though, is the customer support. Given the wide range of features, I often reach out through chat, and they always respond promptly and solve my issues thoroughly.
Had a wonderful experience with Jesse from their support team. She was very quick to get back to me, friendly and solved my 2 issues at a once.
Thanks Jesse for your hard work!
Great app with great support, Emily helped me navigate as new user that was a little lost, and was really patient while finding out what I was doing wrong. Thanks Emily :)
Emily helped with my request to add reviews to my bundles without having to upgrade plan. So helpful and was done so quickly. Great customer service, no pushing to upgrade like alot of other apps would do.
Thanks again Emily appreciate the help.
The support team was super responsive and fixed my issue with GTINs missing from the google review XML file within 24 hours. They handled everything quickly and professionally. Great experience!
Customer service for this app was great. Appreciated Emily's efficient and handy support when I had questions/problems. She came back to me in a timely and professional manner. Would recommend others to use!
Love this app! Really efficient for importing reviews from Amazon and the widgets are top-notch. I had an issue with my installation and Alena was able to take care of it immediately! Thank you for the awesome support!