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Loving the ap, I had an issue where I couldn't download reviews from Amazon and withing 30 minutes Emily had the issue fixed, there was another issue I had where I didn't know why my reviews were downloading from Aliexpress, come to find out it was because I had country filters on, Emily help out with that as well.
They have really fast and friendly customer service, I highly recommend them for your app reviews.
Amazon reviews import was down for maintenance, reached out for support just to try to understand till when and if they got an ETA but to my surprise support agent Alena made extra effort to assist and handle the imports for me offline so I didn't have to wait for maintenance to be over. amazing works
Great app to put all the reviews that you need, but the best part is their amazing customer service support, Doris help me today to fix a problem I was having and none else had idea how to do it. She fixed the problem in a couple of minutes.
I highly recommend this app for dropshipping stores as it can import reviews from various sources. The best part is that it allows you to edit imported reviews that contain sensitive information (e.g., names of other branches). The customer service is excellent – Alena assisted me in manually importing Amazon reviews while the import service was temporarily unavailable.
Alena walked me through importing from several different links, she made changes to the store in real-time that I requested, and made sure it was exactly what I wanted! Can't say enough good things about this app and more importantly, the service I received from Alena!
Thank you!
I've just started using this app, and I must say it's outstanding compared to other review apps. While the design aspect is subjective, I won’t dive too deep into that. However, it’s worth mentioning that you can easily customize colors and finer details without any coding.
One major advantage this app has over many others is the ability to edit specific parts of a review. Most review apps allow you to remove inappropriate reviews entirely, but this app lets you delete only the inappropriate sections, which helps you manage customer privacy more effectively.
The best part, though, is the customer support. Given the wide range of features, I often reach out through chat, and they always respond promptly and solve my issues thoroughly.
Had a wonderful experience with Jesse from their support team. She was very quick to get back to me, friendly and solved my 2 issues at a once.
Thanks Jesse for your hard work!
Great app with great support, Emily helped me navigate as new user that was a little lost, and was really patient while finding out what I was doing wrong. Thanks Emily :)
Thanks to KIM she helped me solve my problem very quickly ! Thanks AGAIN
Emily helped with my request to add reviews to my bundles without having to upgrade plan. So helpful and was done so quickly. Great customer service, no pushing to upgrade like alot of other apps would do.
Thanks again Emily appreciate the help.