Avis (2 167)

Note globale
4,9
Nombre d’avis par note
  • 96 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
4 juillet 2024

It definitely help to convert ! Do not hesitate

Militaire Faction
France
Presque 2 ans d’utilisation de l’application
18 août 2024

Very helpful and fast!

CleanEasi
Australie
26 jours d’utilisation de l’application
17 juin 2024

This app is easy to use, 24/7 customer service always available when you needed and they resolve your issue immediately! It is honestly the best review app for shopify!!!!

FairyNooks
États-Unis
8 mois d’utilisation de l’application
30 juillet 2024

Great customer service. It sucks it charges money on different things but overall great.

My Store
États-Unis
Environ 23 heures d’utilisation de l’application
12 août 2024

Emily was super helpful

BabyEase
Australie
27 jours d’utilisation de l’application
18 novembre 2024

Atendimento ótimo, tive uma experiência ótima com um problema que tive, Doris meu deu todo apoio e atendimento.

MRCONNET
Brésil
7 jours d’utilisation de l’application
11 juin 2024

Thank you! 5 star rating - saved me so much time, amazing honestly!

I spoke with Emily and she was so helpful. There was no waiting time, and she sent me screenshots and provided me with even extra information to help me resolve my issue. communication between us was so clear and she was very patient, i didn't know what to expect as it is a chat box but i could tell Emily was on to it and looking for a solution the whole time.

My Store
Australie
2 mois d’utilisation de l’application
13 juin 2024

I've been using the app for a long time now. I am very satisfied for the following reasons:

- The app works perfectly
- User-friendly dashboard
- First-class customer support
- Fast response time
- Individual customer requests are implemented

Thanks to Parker, Emily and the whole team for the GREAT support!

Keep up the good work.

dogadore
Suisse
9 mois d’utilisation de l’application
24 juin 2024

I would never ever use this again, avoid this like the plague if you value your product page's quality.

Had two weeks of randomly not showing review section or rating star section. Had to ask support way too many times to fix it. Every time they fixed it, I check the next day to find it disappearing again. Even when they did happen to make the sections show, the review images would be on and off. Mix this in with it showing on mobile and not desktop or vice versa and you can see how frustrated I am with them.

They'll answer your support ticket quick alright but the problem just persists and never gets fixed.

Flaxen Dreams
Australie
Environ un mois d’utilisation de l’application
Smartify Apps a répondu 27 juin 2024

Hi, this is Jillian from LAI Product Reviews.

I'm really sorry to hear about your experience and the frustration it caused. Thank you for being so patient with us during this time and for giving us multiple chances to fix the issues.

Your feedback helps us identify where we need to improve, and we truly appreciate you bringing these problems to our attention. We're working hard to ensure our app is reliable and meets your needs.

Thanks again for your patience and understanding. We hope to earn back your trust in the future.

Best regards,
Jillian from LAI Product Reviews.

12 septembre 2024

Perfect team, perfect service

Kemiktarakcii
Turquie
3 jours d’utilisation de l’application