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Love this app! Really efficient for importing reviews from Amazon and the widgets are top-notch. I had an issue with my installation and Alena was able to take care of it immediately! Thank you for the awesome support!
I could not download reviews today as the Amazon site was down for maintenance, however the lovely ladies at LAI were so helpful.
A little earlier in the day I had another issue seeing my reviews in my store and they promptly rectified the issue for me.
They went above and beyond to assist me today. Good old fashioned customer service is still alive and well and LAI. I will continue to recommend this company moving forward.
Thanks LAI Team - Annie
Hi guys, My experience with LAI has been good so far. The support team is really responsive and are able to quickly fix the things in the background that Im unable to figure out on my own. Thanks to Alena and Parker for your quick responses and friendly can do attitude.
The support team was super responsive and fixed my issue with GTINs missing from the google review XML file within 24 hours. They handled everything quickly and professionally. Great experience!
Customer service for this app was great. Appreciated Emily's efficient and handy support when I had questions/problems. She came back to me in a timely and professional manner. Would recommend others to use!
Fantastic App and Outstanding Customer Support!
This review app is incredibly easy to use and meets all my needs perfectly. Managing the reviews for my products and displaying them on my store has never been easier! What stood out the most was the amazing support I received from Alena, one of their customer service representatives. I had a few issues with the setup, and Alena was incredibly patient and professional throughout the entire process. She helped resolve my concerns quickly and efficiently, making sure my store was running smoothly. It's so reassuring to have such a great support team behind this app. Thank you, Alena, and the wonderful team!
I recently switched from Loox Reviews to Lai, and I couldn't be happier with the transition! The support from Lai has been absolutely top-notch—hands down the best I've ever received. A huge shoutout to Emily, who has been so attentive and supportive, and the dev team, especially Anthony, for going above and beyond to create a custom widget just for me! They customized it as a kind gesture, even though I'm not on the plan that typically includes customizations. No questions asked, just genuine support. Lai Reviews has truly set the bar for customer service, and I’m so glad I made the switch!
I am very satisfied with the service from LAI product reviews
And I got an amazing service from Emily! She was super friendly and got a very quick response! Really happy with this service
The customer service at LAI is excellent.
I was assisted today by Emily who helped me with an issue with my product reviews. She was super fast in doing so, polite and right on to the detail.
Could not recommend any higher A+++
Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.