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Just upgraded this app and came up with some problems, Anthony helped me with all my problems and solved them. Would recommend this a lot.
Customer service was amazing - Doris was very helpful. Very impressed that you have been able to work around a tech issue by having customer service import the reviews for you .
Great but the greatest customer service ever and its an understatement cause I've never had a customer service representative help in this much for my problems. Especially Alena she's a lifesaver she's basically the Customer service God I was stuck with a problem with my store for hours and she fixed it for me in what ? a minute.
I definitely recommend LAI reviews app for your store not just for the app but for the support they provide you.
Alena is Gem If ya'll don't promote her I'll hire her as my VA
I've been using this app for over 6 months and it functions really well. Its easy to use and the customer support has exceeded my expectation. As a busy business owner I 100% recommend.
I had a great experience with Parker who helped resolve my issue. Very professional, efficient, and provided clear solutions. Thank you for the excellent support!
This App has been very easy to use, I did have some trouble finding something that has been recently changed, Emily was so very helpful, I wouldn't of been able to do what I needed to do unless I had her, so thank you Emily :)
Amazing app with an amazing customer support team that answer all questions promptly. Best review app I have ever used.
I would recommend it to other because i had some problem with the import of amazon review to my store and Kim and Alena from customer support really help me, they even did the transfer for me from their side i didn't even need to do anything and all that in a question of minutes.
I had a fantastic experience with Jillian from LAI Product Reviews! Her support was outstanding—quick, professional, and friendly. She made sure everything was handled smoothly and followed up to ensure I was satisfied. It's clear that customer service is a top priority for the LAI team.
If you're looking for a reliable reviews app with excellent support, I highly recommend LAI Product Reviews. The experience exceeded my expectations, and I'm confident it will do the same for you!
I think this was a very unforgettable communication conversation. They helped me solve the previously misunderstood operations and helped me recover all the lost reviews. This is a responsible team and I hope to recommend them to everyone!