Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and customization options. They value its automatic review request emails and intuitive review management dashboard. The ability to display star ratings and review snippets on product pages is noted to influence buyer decisions and boost conversions. The app's support for photo and video reviews, which are showcased on Google, is also appreciated. Customer service is praised for its responsiveness and effectiveness.

March 25, 2024

I found the Loox app before and found that it does not support Amazon comment import. So I uninstalled it on the same day. Although it wasted me $10, I encountered this app later. It is the best comment import plugin I have ever seen. It not only supports the language of my country, but also has a discounted price. It completed all my work for less than $5 per month. The customer service was very good and professional. Her name is Emily, thank you.

VALOZENC
China
About 1 hour using the app
December 26, 2023

Thank you for helping me, Parker. This app is also a review app with excellent price and quality

Hankeen
United Kingdom
4 months using the app
December 13, 2023

It's a great app, I have been using it for months and it has a straightforward user-friendly interface. The customer support is lightening fast.

Stunor
United States
About 1 year using the app
December 24, 2023

I got the best support from LAI product review. They replied to me on the live chat even though it's holiday. Super helpful! Definitely recommend to anyone who needs reviews on their website.

Nailboratory
Hong Kong SAR
4 days using the app
January 31, 2024

Thanks for the nice help in the Support center!

Thanks Anne

Katzenzauberwelt ihrem Testsieger
Germany
About 2 months using the app
December 13, 2023

Great app and amazing customer service. Highly recommend.

Decorfaure
Australia
Over 3 years using the app
February 15, 2024

bad to the bone my g

The Motorcycle Collection
United States
About 2 months using the app
April 1, 2024

Atendimento muito Top da Emily.

Mundo Da Utilidade
Brazil
About 2 months using the app
April 11, 2024

je suis satisfaite de l'application , certaine petite chose a amélioré mais pas grand chose , surtout pour les avis qu'il reprend a chaque fois tout au lieu de prendre les derniers produits que j'ai mis , mais sinon cela est super, des que j'ai des questions , j'ai des réponses rapide et clair toujours la a tout moment et prêt a expliquer si on ne comprend pas très bien , le personnel est super agréable je les recommandes
merci a vous

DADA Express
Belgium
9 days using the app
February 25, 2024

So far so good - this app looks very promising. Had a little issue with importing the existing reviews but support were very quick to guide me and we got it sorted. Thank you very much Hillary!

Falabella Jewellery
United Kingdom
About 2 hours using the app