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Great customer service and the ease of implementation was super quick and easy. The translation process is very intuitive and that anyone could be trained to enter in the translations.
We would always recommend Langify! It is a really intuitive, beautifully designed app with the best support! :) Most fair pricing we have every experienced in the app store. No hidden additional cost like other apps have!
The customer service is quick, but very brief. They won't go into much detail in their responses often referring to their pre-written help resources which are basic. The customer service team refuse to take video meetings or do product walk-throughs, unfortunately. I think this would be a big plus as a customer, and I recommend they implement this. We use Shogun on our stores and Langify's tool is proving to be incompatible with Shogun pages. Their developer team has escalated the issue and is hoping to get it de-bugged, but they rely on another app in order to do so. It is a bit of a worm-hole and sounds like we won't have it fixed for quite a while rendering the app useless for now. Overall, been pretty disappointed with Langify. It's not intuitive, and if you are not a coder / developer, you might find it hard to pick up. I've had to spend a lot more time than expected just to learn the basic functions. Importing translations from Weglot also doesn't seem to work, so be weary if you're making the switch. The support team has suggested I import directly into Shopify (again, making the solutions they advertise useless).
GET LANGIFY!!!!! Langify is user friendly and has a very fast and intuitive platform, but the best part is the support: Mr. Johannes, he goes OUT OF HIS WAY to help. He is always available and gives you effectiveness and real solutions to issues you might have. 100% recommended!
Overall the app is super intuitive and well structured - fantastic. Further, since I have absolutely zero coding skills I had troubles to install the switcher, customer service was absolutely outstanding: Wrote them on Friday evening like 8 pm, response 8.20pm and we helped me to do some adjustments until 11 pm. Super professional and serious company can only highly recommend if you take your business seriously.
I don't understand why it has so many positive reviews. This app does absolutely nothing to help with workload and adds more workload. Features are added, upgrades are done and your entire previous work is all of a sudden gone which one then has to redo. If I could, I would use another app and avoid this one as this is a whole bunch of manual work and then repeat again the manual work as they delete information that one previously uploaded. And then magically disappears. Oh, and it is never the app's fault if something doesn't work properly based on common sense but always the user's fault. Instead of fixing issues the customer service team is telling you workarounds. Seriously? If your customer service needs to provide a work-around there is a fault and not a user error.
Great support! langify logged in my shop and fixed my css issue after a short time.
Perfect!
Awesome and even better customer service. Fast, kind, professional, passionate and reliable. I fully recommend both the app and their customer service to all Shopify shop owners to enjoy the benefits provided. They are in my eyes very promising to be one of the leading apps in Shopify. Thumbs up!!! Keep doing what you are doing. Best regards, Johanna
Customer service is great! I contacted Shopify and a few minutes later I had already an answer and in a frame of 20 min my problem was resolved. I am very happy with the service. Tony, thank you very much!
I am a starter in Belgium and we speaks 3 languages. I am writing all contents in 2 languages(French and Flemish) what is langify's extra in this history?
To give a possible platform to publish your website in orher language?
I am doing all effort myself. Monthly price proportion of langify/shopify is huge.
Why I can not write second language definitions on shopify?
If we pay for this application shopify shoul integrate this app in CMS like this:
You have to have two languages next to each other to change a product for two languages at the same time.